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Cannot Access Seagate FreeAgent GoFlex Desk STAM2000100

Posted on 2013-02-05
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Last Modified: 2013-02-24
Hello,

I reinstall updated my OS from XP to Windows 7 and now I cannot access my Seagate GoFlex.

I load the seagate dashboard software and go through the wizard to the point where it seeks the drive then it either comes back with an error message that it cannot find NAS device or sometimes it will just seek and never find.

I have reset the hard drive multiple times and have cycled the router and restarted the computer.

Any help is appreciated.
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Question by:RockySea
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4 Comments
 
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Expert Comment

by:strivoli
ID: 38859146
Please kindly post the FreeAgent version you are running. Thank you.
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Author Comment

by:RockySea
ID: 38871460
Seagate 1.0.0.1095. I tried the upgrade and same result. I was finally able to access the hard drive. But now through the dashboard I cannot see any old data! It shows that there is 15GB used of the 2TB hard drive so that data has to be somewhere. But where is it?
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Accepted Solution

by:
RockySea earned 0 total points
ID: 38907526
i was able to find the data. i had to recreate the user and password through the website(because I had forgotten the password). After that I was able to find the data again.
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Author Closing Comment

by:RockySea
ID: 38922787
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