i've got a user, who's got an .NK2 file in their outlook cache. However, Outlook isn't somehow 'remembering' this. We had an email server issue which went down and when it came back up, she couldn't access these dropdowns any longer. But when I open the .NK2 file in notepad, there are lots of email addresses without. But it's all jumbled up.
Any ideas how I can get this file to co operate or open it up clean and import emails again?