Yashy
asked on
i need to open .NK2 file for autocomplete cache and somehow re import into Outlook
hey guys
i've got a user, who's got an .NK2 file in their outlook cache. However, Outlook isn't somehow 'remembering' this. We had an email server issue which went down and when it came back up, she couldn't access these dropdowns any longer. But when I open the .NK2 file in notepad, there are lots of email addresses without. But it's all jumbled up.
Any ideas how I can get this file to co operate or open it up clean and import emails again?
Thanks
Yash
i've got a user, who's got an .NK2 file in their outlook cache. However, Outlook isn't somehow 'remembering' this. We had an email server issue which went down and when it came back up, she couldn't access these dropdowns any longer. But when I open the .NK2 file in notepad, there are lots of email addresses without. But it's all jumbled up.
Any ideas how I can get this file to co operate or open it up clean and import emails again?
Thanks
Yash
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So if you setup Outlook via the Oulook wizard the profile will be called Outlook and, hence, NK2 will be called Outlook.NK2.
If you did it through the Mail control panel and made a profile called Jane Doe the NK2 needs to be called "Jane Doe.NK2" (note the space, Jane <space> Doe.Nk2) to match the profile name....
Close Outlook, reopen it and it will catch it.
Good luck
PS
This all went away with Oulook 2007 forward. Outlook 2010 forward imports it as a "suggest contact" file and travels with the .pst