Solved

SQL DBMail strange behavour

Posted on 2013-02-06
2
310 Views
Last Modified: 2013-02-07
Hi,
I have a strange thing going on on our SQL server 2008 . I have 2 mail profiles set up. One for internal use and one who sends mail to our customers (customer service).

There is only one T-SQL job that uses the customer service profile and this job works fine.
The internal profile is in use "all over the place" in several scripts and jobs.
I have never experienced any strange things with the customer service mails.

But on the internal mails strange things happens, all of these are set up to use the internal profile. But sometimes it uses the customer service profile.
E.g. I have a loop that sends an email to all our shops with information. And suddenly in the middle of a loop ONE email is sent using the customer service profile.
I'm unable to reproduce this so I'm kind of stuck.. This happens a few times a week.

Here is the code I'm using:
Internal:
EXECUTE msdb.dbo.sp_send_dbmail @profile_name = 'InternalProfile', @recipients = @mottagere, @copy_recipients = @mottagereCC, @subject = @emne, @body_format = 'HTML', @body = @epost, @file_attachments = @filvedlegg

Open in new window


Customer service:
EXECUTE msdb.dbo.sp_send_dbmail @profile_name = 'CustomerService',@body_format = 'HTML', @recipients = @mailAdresse,@blind_copy_recipients = @BCC_Recipents, @subject = @mailSubject,@body = @meldingEpost

Open in new window

0
Comment
Question by:Petter A. Halseth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 28

Accepted Solution

by:
Ryan McCauley earned 500 total points
ID: 38863005
Is the internal profile set up with multiple SMTP Accounts? Database Mail gives you the option to add multiple servers so that if one is unavailable, it can attempt the next one. It may not be using the customer service profile necessarily, but just sending mail that looks as though it is, if it's connecting to the mail server the same way that profile does.

To confirm this, open your "Internal" profile and see what SMTP server entries are listed there.

As a side note, I've never seen this happen - I've dealt with multiple profiles on a number of servers and have set up jobs to use both, and I've not observed this behavior. There may be something specific you're doing to trigger it, if it's indeed a bug.
0
 

Author Comment

by:Petter A. Halseth
ID: 38863034
You are correct, I've missed this one. The internal profile was set up with 2 smtp accounts, where the customer service was priority 2.

Easy solution on a frustrating problem! Thanx!
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have heard of RFC822 date formats, they can be quite a challenge in SQL Server. RFC822 is an Internet standard format for email message headers, including all dates within those headers. The RFC822 protocols are available in detail at:   ht…
Ever needed a SQL 2008 Database replicated/mirrored/log shipped on another server but you can't take the downtime inflicted by initial snapshot or disconnect while T-logs are restored or mirror applied? You can use SQL Server Initialize from Backup…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question