Have a new USB check scanner device that will not install properly on a Win 7 Pro desktop unit. checked with the vendor and tried re-installing the software and drivers but the USB device shows up in device manager with an error cannot install drivers.
The desktop unit has a USB HP printer and USB mouse.
Worked with vendor and cannot install the drivers. Tried the USB unit on all USB ports and same issue.
Installed the USB check scanner on a laptop running Win 7 Ult and it installed fine. No issues.
Any ideas what to check?