Installing additional SATA hard drive on Poweredge R310
Posted on 2013-02-06
Hello! I hope this is an easy question for somebody...
This is the first time I'm upgrading an existing system, in this case, installing two additional 500GB SATA hard drives in a Poweredge R310 running Windows Server 2008. These drives are the exact same model as the two drives already in the system.
I plugged the new drives in and the RAID controller apparently sees them (whenever I take them back out the LED on the front panel turns amber and warns a hard drive has been removed) but the Windows storage management still isn't seeing them. It's my understanding that I can't just plug new hard drives into a RAID controller and that I need to go into the RAID configuration service to configure them, but I have absolutely no idea where that is hidden. One set of docs I googled said that I needed to go into the RAID controller BIOS configuration when the system boots up but the only thing I see when it boots is the configuration for the SAS controller itself. Another set of docs said for me to go into the Dell SAS RAID storage manager in Windows, but no such thing is installed. Yet another set of docs said to go into the Dell OpenManage utility but that isn't installed either. I'm downloading it right now so I'll explore that when it finishes.
In the event that doesn't let me activate these two SATA drives for the Windows device manager to see, what the heck IS the way to get the system to recognize I now have two new drives in the thing?
Any help anyone can provide will be appreciated. Thanks.