Remote Web Workplace error unless cookies are cleared

Posted on 2013-02-06
Medium Priority
Last Modified: 2013-09-30
Good Day,
     We have a SBS 2008 server that hosts RWW for our company @ remote.**.com.  Normally users can connect fine, but if they visit the site www.**.com, when they go to login to RWW it gives a "Cannot connect to the Remote Web Workplace site. To continue, contact your network administrator." message.  If the users clears out their cookies, they are able to login to RWW as normal, until they visit the www.**.com site again.  
     The www.**.com site is hosted at another provider, not on the our server that RWW is on.   I have been able to tell firefox to not accept cookies from www and allow them from remote which solves it on the client side, however in internet explorer it only allows me to block the domain ** and all of the sub domains follow the block, which does not allow a login to RWW.   Is there a way I can stop this from happening?  Preferably on the server side, so I won't have to change browser settings on all the client machines.
Question by:LeonHeyns
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Accepted Solution

user_n earned 1500 total points
ID: 38860446
This can be a problem with session. If the client browser on the new login sends a session parameter from an older session with the site. In logout the session parameters should be deleted or changed I am not sure how this server works. You can see the log file whether it is the problem.

Author Comment

ID: 38862866
Which server are you refering to how it works? The SBS2012 server that hosts remote, or the hosting providers server that hosts www?

Author Comment

ID: 38862869
Small Business Server 2008, not 2012
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Author Comment

ID: 39533813
It ended up being a cookie that the website was using for analytics.

Author Comment

ID: 39534196
I've requested that this question be closed as follows:

Accepted answer: 0 points for LeonHeyns's comment #a39533813

for the following reason:

found own solution

Author Closing Comment

ID: 39534197

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