McKesson home care application 12.3.4 errors with Xenapp 6.5 as published app
Posted on 2013-02-06
We are running McKessons Horizon Homecare 12.3.4 application. The program works fine when launched as a published app on our legacy Citrix 4.5 presentation server.
we are building a new environment on server 2008r2 with xenapp 6.5 RU1. The McKesson app runs fine on the server but as a published app bill processing and oasis module have issues, in bill processing to EDI, we get an error on BILREG.exe ("Input file was not opened").
I tested this same published app using the same client programs but using a different (Test) database and did not experiance the error. The scenario does not make sense since there are no errors runing on the production DB at the host server.
so, it appears to be a conflict with published app and the one specific database.
I hope someone has seen this and is familiar with xenapp and McKesson.