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Forefront Online Protection for Exchange (FOPE) - Number of Users question

Posted on 2013-02-06
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Last Modified: 2013-02-26
Greetings.  We're in the process of migrating to Forefront Online.  How are number of Users determined ?  I understand that each user mailbox is considered one (1) user.  However, we have some generic accounts (Help queues, Conference rooms, etc.) that do not Send e-mail. They just receive messages from other internal users.  Are these counted as "users" for licensing purposes ?

Thanks much.
-Stephen
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Question by:lapavoni
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LVL 29

Expert Comment

by:Thomas Zucker-Scharff
ID: 38861394
Note that number of users for FOPE may not be number of mailboxes at all (a side point to our question) we have found that old addresses in our domain are captured as well and counted as users.  Some users have more than 1 email/aloas and end up with multiple summaries in their inboxes from quarantine@microsoft.com.
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Author Comment

by:lapavoni
ID: 38861417
So does FOPE compare your licenses with the number of addresses synched from AD ?  We have 5 or 6 "accepted" domains.  I don't think FOPE would require 5 or 6 licenses per user for that, right ?  I'm not really concerned with where the SPAM ends up.  I'm more concerned with proper licensing numbers.
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LVL 29

Expert Comment

by:Thomas Zucker-Scharff
ID: 38861445
Not sure of the exact licensing procedure.  I will ask our coordinator who takes care of it.
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Accepted Solution

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lapavoni earned 0 total points
ID: 38915295
I checked with our tech vendor and other resources and was informed that FOPE licenses do not include distribution groups or mail-enabled folders, just users.  I'm closing this question as answered by me.
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Author Closing Comment

by:lapavoni
ID: 38929158
I checked with our tech vendor and other resources and was informed that FOPE licenses do not include distribution groups or mail-enabled folders, just users.  I'm closing this question as answered by me.
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