Forefront Online Protection for Exchange (FOPE) - Number of Users question

Greetings.  We're in the process of migrating to Forefront Online.  How are number of Users determined ?  I understand that each user mailbox is considered one (1) user.  However, we have some generic accounts (Help queues, Conference rooms, etc.) that do not Send e-mail. They just receive messages from other internal users.  Are these counted as "users" for licensing purposes ?

Thanks much.
-Stephen
lapavoniAsked:
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lapavoniConnect With a Mentor Author Commented:
I checked with our tech vendor and other resources and was informed that FOPE licenses do not include distribution groups or mail-enabled folders, just users.  I'm closing this question as answered by me.
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Thomas Zucker-ScharffSystems AnalystCommented:
Note that number of users for FOPE may not be number of mailboxes at all (a side point to our question) we have found that old addresses in our domain are captured as well and counted as users.  Some users have more than 1 email/aloas and end up with multiple summaries in their inboxes from quarantine@microsoft.com.
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lapavoniAuthor Commented:
So does FOPE compare your licenses with the number of addresses synched from AD ?  We have 5 or 6 "accepted" domains.  I don't think FOPE would require 5 or 6 licenses per user for that, right ?  I'm not really concerned with where the SPAM ends up.  I'm more concerned with proper licensing numbers.
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Thomas Zucker-ScharffSystems AnalystCommented:
Not sure of the exact licensing procedure.  I will ask our coordinator who takes care of it.
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lapavoniAuthor Commented:
I checked with our tech vendor and other resources and was informed that FOPE licenses do not include distribution groups or mail-enabled folders, just users.  I'm closing this question as answered by me.
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