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Imported certificates not appearing in IE certificate store

Posted on 2013-02-06
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Last Modified: 2013-03-06
Hi,
One of my web application is using certificate as authentication. I have imported that certificate in "personnel" certificate folder in certificate MMC successfully but that certificate is not coming in IE certificate store (internet option > contents > certificates > personal ) than i tried to import it from IE itself, it show import successfully but it still not appearing there and it cause my application not getting authenticated.

OS is windows 7 and IE version is 8 & 9.

Please help me as i m running late with my timelines.
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Question by:pdixit1977
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12 Comments
 
LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 38861854
Is it a new certificate issued from internal CA ?
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Author Comment

by:pdixit1977
ID: 38861865
Yes
and i have already install root CA which is appearing absolutely fine in IE's trusted root certification authority store
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LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 38861897
Do you select user certificate store when open MMC not computer store ?
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Author Comment

by:pdixit1977
ID: 38862102
Yes, i do and same thing happens mean it showing in personnel folder of certificate MMC but again not in IE cert store.
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LVL 33

Expert Comment

by:Dave Howe
ID: 38863172
Please confirm that you have the secret key for the certificate - either you imported a "pfx" file -or- the CSR was generated from that machine.

A certificate isn't enough to populate the user certificate store (I know, its badly named) - you need a secret key+certificate pair for that to happen.
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Author Comment

by:pdixit1977
ID: 38869122
the CSR was generated form the same machine. The cert was .cer not .pfx

On other 2 machines, it was in .cer and works fine. The only difference between the working and non working systems is the working ones are laptops and non working ones are desktop.
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LVL 33

Expert Comment

by:Dave Howe
ID: 38875840
ok then, on the machine generating a csr, the user who generated the csr should be able to import the cer and have a working keypair. That is because the procedure for generating a CSR itself creates the secret key, and importing the certificate re-unites the secret key with the signed public key (usually you can then re-export the pair as a pfx, but regardless, it should appear in the personal certs area as a keypair)

How did you generate the CSR? command line tool? Internet Explorer?
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Author Comment

by:pdixit1977
ID: 38876852
we opened URL of our certificate server and submit request there.
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LVL 33

Accepted Solution

by:
Dave Howe earned 1500 total points
ID: 38880013
Ok then, what web browser did you use? if its IE, then it should send the private key to the windows keystore; if its firefox, then its now in firefox's own keystore and you need to import the new public certificate there.
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Author Comment

by:pdixit1977
ID: 38880124
It is IE 8 & 9
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Author Comment

by:pdixit1977
ID: 38958788
Finally the issue was with certificate, i exactly dont know what but it start working once i reissue certificate.
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Author Closing Comment

by:pdixit1977
ID: 38958793
Thanks
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