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Remote Desktop Through Cisco RV180 VPN Tunnel

Posted on 2013-02-06
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Last Modified: 2013-02-15
I have two new Cisco RV180 VPN Routers setup.  I have successfully establish a gateway VPN between the two, but cannot access the network via remote desktop.  Workstations are XP SP3, network is Server 2003 based.  I also cannot ping the network via IP or station name.

What have I missed on the router setup?
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Question by:AndyMT
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4 Comments
 
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Expert Comment

by:tjc123
ID: 38862554
Is ICMP and RDP (port 3389) open?
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Author Comment

by:AndyMT
ID: 38865052
I have access rules in place to allow any wan to lan access as well as allow and lan to wan access.  If I understand things correctly, this pretty much disables the firewall.  I have also created a custom service for RDP port 3389.  This is forwarded to the server.  Yet when I look at "Open Ports" I do not see port 3389.  When I enable "Respond to ping from WAN" I am still unable to ping the public IP of the router or any IP on the subnet behind the router.
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Accepted Solution

by:
AndyMT earned 0 total points
ID: 38874330
Well here was my fix.  I have been running Kaspersky Endpoint Security 8 on all the network workstations for months.  During this time remote desktop always worked.  The VPN connection was passed through to the server on the primary router on this network.  (I have two, one for email and VPN (primary - NetGear ProSecure) and one for internet traffic (the Cisco).  I had to go into Kaspersky firewall settings and allow Remote Desktop traffic (Port 3389).  I never thought to check this as remote desktop traffic through the NetGear was never blocked by the firewall settings.  Go figure.  (Another research project for another time).  Also, traffic only passes to those work stations with the gateway set to the secondary Cisco router.  The server gateway is set to the NetGear router.  When I set the server gateway to the secondary router Outlook Web Access (and probably other things - I didn't check) ceased to function.  Now I can access all the workstations through both the server based VPN connection and through Cisco VPN tunnel.  I can only access the server through the server based (NetGear) VPN connection which is fine.
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Author Closing Comment

by:AndyMT
ID: 38892619
3rd Party Firewall
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