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How to change Apple ID - greyed out?

Posted on 2013-02-06
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Last Modified: 2016-06-01
I am trying to change my current apple id which is currently an old email address, but when I go into appleid.apple.com and manage my account I am unable to 'Edit'. Even tried going via iTunes and same thing.
Why? What?
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Question by:Flipp
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7 Comments
 
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Michael Dyer earned 1000 total points
ID: 38861848
If you are talking about an iPhone, you may have to go to to Settings > General > Restrictions and set Allow Changes > Accounts > Allow Changes.  it this is restriced it will prevent you from changing your apple ID
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by:Kash
Kash earned 1000 total points
ID: 38864314
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by:Flipp
ID: 38865949
@Equitrac_Michael - Not necessarily on iPhone, as an AppleID is universal in the sense that it is an account that is used to sign into many devices (iPhone, iPad, MacBook).

@innocentdevil - I have seen both of these links before. When I logon to 'Manage Your Apple ID' I dont have the 'Edit' link next to Apple ID. I can change the other details no problem.
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Expert Comment

by:jmmarqueta
ID: 39260171
You must register first the new email address on your Apple id , and now you can delete de old email address.
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Author Comment

by:Flipp
ID: 39338547
What do you mean by 'register the new email address'?
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