Unable to Copy/Paste in Windows 7 64-bit
Posted on 2013-02-06
Hello Experts. I have been running myself ragged the past 2 or 3 months trying to find a solution to this. I realize it's a widely reported problem but I'm hoping someone has come across a solution.
Here's my dilemma. I have 40-50 users, across different hardware, but somewhat similar software, that lose their copy/paste functionality from time to time. It's not limited to one program. It occurs in Excel, Word, copying text from the internet, etc. It's never consistent.
The following covers the majority of our configs. We use Lenovo Thinkpads, Lenovo M92z PCs and HP 8200/8300 PCs. I have removed all the crap manufacturers install so they're pretty well stripped. All have Windows 7 Professional 64-bit SP1, Office 2007 Standard and our proprietary ERP software, which is .NET based. They have software to do basic internet duties like Java, Adobe Flash and IE8. I've tried all of the solutions on the net. Here's what I know. None of our equipment has Skype installed, we don't use Advanced System Care by ioBit, I've updated Java to latest version (v7 update 13), updated Adobe Flash and I've checked the registry for funky characters in the zones area.
We're a very basic shop; OS, Office and ERP. I've tested w/o our ERP software and the copy/paste problem still occurs. I have 50-60 users on Windows 7 32-bit that have never experienced this. Any ideas? Thank you for your time.