Solved

outlook 2007 cant see any shared calendars when using VPN

Posted on 2013-02-06
6
1,107 Views
Last Modified: 2013-03-09
Outlook  2007 SPK3, Windows 7x64 Spk1. When logged on to the domain locally here in the office this particular user can schedule an appointment normally by going to new\scheduling assistant\add attendees\ then go through the address book adding attendees, when done the user can see all the users calendars and their other appointments and availabilities no problems.
  When this user takes his laptop home (same system) and is logged in remotely using an external internet connection and VPN and they do these same exact steps they can’t see a single calendar, they are all hashed out “no information.” This is the only remote user having this issue; all settings appear to be identical to the other users that are not having difficulties. The user appears to be having no other issues logged in via VPN.
  We’ve been racking our brains for days; an answer to this would be greatly appreciated.
0
Comment
Question by:TGWNMHGB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38863453
I guess what if you delete this users profile on the VPN or TerminalServer and then ask him to relogin and check .... could be profile corruption as well

- Rancy
0
 
LVL 16

Expert Comment

by:terencino
ID: 38871026
Couple of options to test:
1. Run “Outlook.exe” /cleanfreebusy while connected to VPN
2. Test if it works Ok with Outlook Anywhere while he is not connected via VPN?
Use Outlook Anywhere to connect to your Exchange server without VPN
...Terry
0
 

Author Comment

by:TGWNMHGB
ID: 38903219
Sorry took so long to get back. reinstalled outlook and also reinstalled and setup the VPN again. Ran clean free busy, unchecked use cached exchange mode nothing seems to work.
  Here is one odd thing that is happening: in this scenario the user is logged in locally to the domain via wifi and he can see everyone else's calendar, no problems. Without logging off I connect to our guest wifi thats a seperate dsl line completely off the network. I connect via vpn and once back on the domain I can still see the calenders connected through the vpn. If I disconnect the vpn and logoff and backon still connected to the guest wifi and connect via vpn the calendars are gone. Its as if the calenders are cached locally regardless of the connection until he logs off. Were thinking its some kind of authentication issue, but were almost to the wipe and rebuild point.
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38904147
Its like when you disconnect from VPN the profile or login cache data goes and tries to gather new data on Guest Wifi and its not there

- Rancy
0
 

Accepted Solution

by:
TGWNMHGB earned 0 total points
ID: 38950731
we rebuilt the system. problem solved.
0
 

Author Closing Comment

by:TGWNMHGB
ID: 38968871
no resolution for the issue. system corruption was the probable cause.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question