Solved

windows xp usb unable to access

Posted on 2013-02-07
11
530 Views
Last Modified: 2013-02-10
i am using windows xp service pack 3  from 3 days i am unable to access  usb drive, i have checked from regedit and change the number from usbstor now its 3.but when i put any pen drive the its ask for driver.i have checked from device manager.please find screen shot following section is showing yellow. i was also trying to system restore please check second screen shot. a service is running daily at my system . i have also run malware root killer at my system then found 3 trojan. so please help me
screenshot-1.JPG
screenshot2.JPG
0
Comment
Question by:kkgg12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 2
  • +1
11 Comments
 
LVL 21

Accepted Solution

by:
jvuz earned 500 total points
ID: 38863078
http://forums.cnet.com/7723-6142_102-276502/usb-plug-and-play-does-not-automaticly-recognize-installs/

XP comes with drivers for USB mass storage. If it asks for drivers then it has forgotten where they are...
Start the Registry Editor (Run -> Regedit). Check if under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion the item 'DevicePath' points to '%SystemRoot%\inf'. Additional items, separated by semikolons, are ok but '%SystemRoot%\inf' has to be one of them.
Then delete the file C:\WINDOWS\inf\infcache.1 - XP will recreate it.
The INF folder and the infcache.1 file are 'hidden'. To see them in the Windows Explorer:
Menu 'Tools' -> 'Folder Options'
Tab 'View', mark 'show hidden files and folders'
If it still doesn't work after a restart, the files in C:\WINDOWS\inf might be corrupt. An Windows repair install helps then.

Another thing to check is if the values 'FactoryPreInstallInProgress' and 'AuditInProgress' are set to '1' under
HKEY_LOCAL_MACHINE\SYSTEM\Setup
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Factory
. They should be 0 or non present.
0
 
LVL 30

Expert Comment

by:IanTh
ID: 38863185
try plugging it into a different port.
0
 

Author Comment

by:kkgg12
ID: 38863199
i have tried change port and also clear the infcache.1. but its every time asking for driver when i put any usb device, its not  working as plug and play
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 30

Expert Comment

by:IanTh
ID: 38863219
you may need to remove the usb driver first and then try it.
0
 
LVL 21

Expert Comment

by:jvuz
ID: 38863230
Is the usb onboard or via a PCI slot?
If it is onboard, check your motherboard cd and make sure all necessary drivers are installed.
0
 

Author Comment

by:kkgg12
ID: 38863237
i have already mention every time when i change port its asking found new hardware for usb device like pen drive hard drive external etc.
0
 

Author Comment

by:kkgg12
ID: 38863347
when i checked in event viewer the find would be blocked by port blocking rule 445
0
 
LVL 92

Expert Comment

by:nobus
ID: 38863591
test the usb device on another pC, the cable, or the drive can have problems
this will show where the problem is : with the disk (or cable) or the PC
0
 
LVL 21

Expert Comment

by:jvuz
ID: 38863611
If you have a spare usb pci device, install it and see if this is better.
0
 

Author Comment

by:kkgg12
ID: 38867585
my cd drive is also not showing in my computer when i checked it from device manager the a yellow mark is showing and in detail its showing cd drive  driver is disable. i am not sure what type of security is running in my organization but if i go with administrator id, the problem is same another problem with windows 7 when i plug any pen drive its  showing at taskbar as detect and ready to use but when i go to my computer there is no icon is not showing,
0
 
LVL 92

Expert Comment

by:nobus
ID: 38867622
does it show in disk management?  check there if it has a drive letter assigned
0

Featured Post

Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question