Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

windows xp usb unable to access

Posted on 2013-02-07
11
Medium Priority
?
535 Views
Last Modified: 2013-02-10
i am using windows xp service pack 3  from 3 days i am unable to access  usb drive, i have checked from regedit and change the number from usbstor now its 3.but when i put any pen drive the its ask for driver.i have checked from device manager.please find screen shot following section is showing yellow. i was also trying to system restore please check second screen shot. a service is running daily at my system . i have also run malware root killer at my system then found 3 trojan. so please help me
screenshot-1.JPG
screenshot2.JPG
0
Comment
Question by:kkgg12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 2
  • +1
11 Comments
 
LVL 21

Accepted Solution

by:
jvuz earned 1000 total points
ID: 38863078
http://forums.cnet.com/7723-6142_102-276502/usb-plug-and-play-does-not-automaticly-recognize-installs/

XP comes with drivers for USB mass storage. If it asks for drivers then it has forgotten where they are...
Start the Registry Editor (Run -> Regedit). Check if under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion the item 'DevicePath' points to '%SystemRoot%\inf'. Additional items, separated by semikolons, are ok but '%SystemRoot%\inf' has to be one of them.
Then delete the file C:\WINDOWS\inf\infcache.1 - XP will recreate it.
The INF folder and the infcache.1 file are 'hidden'. To see them in the Windows Explorer:
Menu 'Tools' -> 'Folder Options'
Tab 'View', mark 'show hidden files and folders'
If it still doesn't work after a restart, the files in C:\WINDOWS\inf might be corrupt. An Windows repair install helps then.

Another thing to check is if the values 'FactoryPreInstallInProgress' and 'AuditInProgress' are set to '1' under
HKEY_LOCAL_MACHINE\SYSTEM\Setup
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Factory
. They should be 0 or non present.
0
 
LVL 30

Expert Comment

by:IanTh
ID: 38863185
try plugging it into a different port.
0
 

Author Comment

by:kkgg12
ID: 38863199
i have tried change port and also clear the infcache.1. but its every time asking for driver when i put any usb device, its not  working as plug and play
0
WordPress Tutorial 1: Installation & Setup

WordPress is a very popular option for running your web site and can be used to get your content online quickly for the world to see. This guide will walk you through installing the WordPress server software and the initial setup process.

 
LVL 30

Expert Comment

by:IanTh
ID: 38863219
you may need to remove the usb driver first and then try it.
0
 
LVL 21

Expert Comment

by:jvuz
ID: 38863230
Is the usb onboard or via a PCI slot?
If it is onboard, check your motherboard cd and make sure all necessary drivers are installed.
0
 

Author Comment

by:kkgg12
ID: 38863237
i have already mention every time when i change port its asking found new hardware for usb device like pen drive hard drive external etc.
0
 

Author Comment

by:kkgg12
ID: 38863347
when i checked in event viewer the find would be blocked by port blocking rule 445
0
 
LVL 93

Expert Comment

by:nobus
ID: 38863591
test the usb device on another pC, the cable, or the drive can have problems
this will show where the problem is : with the disk (or cable) or the PC
0
 
LVL 21

Expert Comment

by:jvuz
ID: 38863611
If you have a spare usb pci device, install it and see if this is better.
0
 

Author Comment

by:kkgg12
ID: 38867585
my cd drive is also not showing in my computer when i checked it from device manager the a yellow mark is showing and in detail its showing cd drive  driver is disable. i am not sure what type of security is running in my organization but if i go with administrator id, the problem is same another problem with windows 7 when i plug any pen drive its  showing at taskbar as detect and ready to use but when i go to my computer there is no icon is not showing,
0
 
LVL 93

Expert Comment

by:nobus
ID: 38867622
does it show in disk management?  check there if it has a drive letter assigned
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
In the absence of a fully-fledged GPO Management product like AGPM, the script in this article will provide you with a simple way to watch the domain (or a select OU) for GPOs changes and automatically take backups when policies are added, removed o…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question