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Unable to add the 2nd Exchange  2010 server into DAG.

Posted on 2013-02-07
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Last Modified: 2013-02-08
Hi,

I got two Exchange servers 2010 and able to created the DAG...the primary server was able to  add it to DAG.

But, the problem is when I tried to add he secondary Exchange server it keeps failing with the below error message:

The error message is:

SERVER

Failed

 

Error:

Mailbox server SERVER has the cluster service started, but is not currently a member of database

 

availability group 'EXCHDAG01'. If it was started manually on the Mailbox server, please disable the cluster

 

service and then run the command again.

Click here for help...  http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?

 

v=14.2.318.0&t=exchgf1&e=ms.exch.err.ExA0D042

 

Warning:

The operation wasn't successful because an error was encountered. You may find more details in log file "C:
\ExchangeSetupLogs\DagTasks\dagtask_2013-02-06_04-49-32.855_add-databaseavailabiltygroupserver.log".
 

Exchange Management Shell command attempted:

Add-DatabaseAvailabilityGroupServer -MailboxServer 'SERVER' -Identity 'EXCHDAG01'

Also, the 'cluster service" on Server wont' start up.

Appreciate any problem
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Comment
Question by:mcse2007
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23 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38863794
Firstly you have to get the Cluster service up once done you should be able to work

DId you install the Cluster Role\Feature ?

- Rancy
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LVL 49

Expert Comment

by:Akhater
ID: 38863889
the error is what it says that the cluster service is started on the node you are trying to add,

on the server you are trying to add go to services and check the cluster service if it is started stop it
0
 
LVL 7

Author Comment

by:mcse2007
ID: 38866072
@ Rancy, No. I didn't added the Cluster feature it was already installed when my client handed over the virtual machine with Windows 2008R2 Standard Edition. I then installed Exchange 2010 SP2.

@ Akhater, on Server the 'cluster service' has stopped and when i tried starting it i get the below error message. I restarted the SERVER but the cluster service still won't start. Exchange 2010 SP2 was originally installed on Windows 2008 R2 standard edition but DAG only runs on Windows Enterprise Edition so they upgraded it to Windows Enterprise Edition. Perhaps sometime during or after the upgrade for some reason the cluser service on SERVER (virtual machine) stopped and it won't start.

cluster service
0
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LVL 49

Expert Comment

by:Akhater
ID: 38866079
which one you upgraded ? the old one or the one you want to add?

upgrading an OS when exchange is already installed is not supported.

I hope this error is on the new node not your operational one.


It is obvious that there is a problem in the cluster role, remove it and try installing it agian
0
 
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Author Comment

by:mcse2007
ID: 38866157
I got two Exchange servers:

Primary Server (Exchange 2010 SP2)
Secondary Server (Exchange 2010 SP2)

Exchange 2010 SP2 were installed from the above servers originally on Windows 2008R2 Standard Edition.

Few Weeks Later, since DAG will only work on Windows Enterprise version, these servers were  upgraded to Enterprise Windows 2008R2 edition while Exchange was installed.

DAG is currently configured and setup on Primary Server....Primary server is a member of the DAG...trying to add the Secondary server.

In EMC of Primary Server, adding the Secondary server as member on the DAG, keeps failing as reported above.

From the Secondary server, when I tried removing the 'cluster service' feature the error message stated below...something like..

..........you cannot uninstall the cluster feature because still have an active server and advised me to remove it first.

From Primary Server, I removed the setup of DAG...completely gone...went back to Secondary server and tried uninstalling the same error message that I cannot uninstall the cluster service because its still has an active server in the node even though the setup of DAG is already gone.

I'm baffled.
0
 
LVL 49

Expert Comment

by:Akhater
ID: 38866172
open command prompt as administrator on the first server and run

cluster node
0
 
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Author Comment

by:mcse2007
ID: 38866187
OK, then??
0
 
LVL 49

Expert Comment

by:Akhater
ID: 38866194
what is the reply :D
0
 
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Author Comment

by:mcse2007
ID: 38866208
Node           Node ID Status
-------------- ------- ---------------------
SERVER1            1 Up
0
 
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Author Comment

by:mcse2007
ID: 38866212
From the secondary server...

C:\Windows\system32>cluster node
System error 1753 has occurred (0x000006d9).
There are no more endpoints available from the endpoint mapper.
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Accepted Solution

by:
Akhater earned 200 total points
ID: 38866221
ok so there is no trace for Server2 I can see, you won't be able to run it from the second since the cluster service is not running.

try running on the SERVER2

Cluster DAGName node Server2 /force
0
 
LVL 7

Author Comment

by:mcse2007
ID: 38866232
Tried the solution here and it ain't working because the node in the secondary server isn't running or doesn't exist:

http://support.microsoft.com/kb/822050

Let me try forcing start of the cluster from secondary server.
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Expert Comment

by:Akhater
ID: 38866240
if the server doesn't have any data don't you think it would be faster to just format it ?
0
 
LVL 7

Author Comment

by:mcse2007
ID: 38866251
I tried pinging the FQDN of DAGName from the Primary server and it does reply...BUT when i tried pinging FQDN DAGName on the secondary server has not response....it says request timeout. WHY is that?
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Expert Comment

by:Akhater
ID: 38866259
is it resolving to an IP address?
0
 
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Author Comment

by:mcse2007
ID: 38866264
From the Primary when pingging DAGName yes it resolved it to an IP address.

From Secondary server, when pinging DAGName it resolved it too..but no reply.

From Primary server when pinging the second ip address of DAG - it has two ip address but different network - it won't reply.
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LVL 49

Expert Comment

by:Akhater
ID: 38866269
if your DAG has 2 IPs only one will be up at a time so it is normal that it own't reply but on one IP
0
 
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Author Comment

by:mcse2007
ID: 38866303
Should the DAG first IP address pingable or reachable from your ENTIRE forest?
0
 
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Expert Comment

by:Akhater
ID: 38866307
yes the online IP should be reachable from everywhere
0
 
LVL 7

Author Comment

by:mcse2007
ID: 38866505
how do you force the cluster manager to pick a spefic NIC (e.g., NIC#1)?

because at the moment, the DAG cluster is selecting the second NIC which doesn't not have the default gateway hence it cannot be reached from different subnet:

NIC#1
ip 172.16.1.30
sm  /16
dg 172.16.2.10

NIC#2
ip 172.16.1.35
sm /16



Thanks
0
 
LVL 7

Author Comment

by:mcse2007
ID: 38866841
after disabling the 2nd NIC including removing its IP address..this is now the error i'm getting....

SERVER2
Failed

Error:
There was a problem changing the quorum model for database availability group EXCHDAG01. Error: An Active Manager operation failed. Error An error occurred while attempting a cluster operation. Error: Cluster API '"ClusterResourceControl(controlcode=CLUSCTL_RESOURCE_SET_PRIVATE_PROPERTIES) failed with 0x15. Error: The device is not ready"' failed..
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.318.0&t=exchgf1&e=ms.exch.err.Ex7B51A5

Warning:
The operation wasn't successful because an error was encountered. You may find more details in log file "C:\ExchangeSetupLogs\DagTasks\dagtask_2013-02-08_04-21-17.678_add-databaseavailabiltygroupserver.log".


Exchange Management Shell command attempted:
Add-DatabaseAvailabilityGroupServer -MailboxServer 'SERVER2' -Identity 'EXCHDAG01'

Elapsed Time: 00:00:13
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LVL 49

Expert Comment

by:Akhater
ID: 38867062
can you now remove and reinstall cluster on the second node ?
0
 
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Author Closing Comment

by:mcse2007
ID: 38868891
Thanks
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