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Remote/Runtime Debugging

Posted on 2013-02-07
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Last Modified: 2013-02-07
We use Visual Studio 2010 to develop our software in the lab.
However, we sometimes end up with errors from our customers which can't be replicated in the lab! This is obviously due to some combination of the many permutations of different PC configurations etc. Something specific to them. Debugging these issues becomes difficult to diagnose!

Does anybody know of any remote/runtime debugging tool we can deploy on the customers PC or embed in our application, so we can diagnose to where the error is crashing from within the code.

Any suggestions would be most welcome
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Question by:KBanner
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SStory earned 500 total points
ID: 38864072
I think you'd have to build that debugging into your software.

http://stackoverflow.com/questions/2770/global-exception-handling-for-winforms-control

Or what if you modify the application so that all exceptions that you catch are written to the Event Log or a text file or something?
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Author Comment

by:KBanner
ID: 38865785
Hi SStory,

Found a great tool to see SQL, Datasets, Variables, Stacks etc, www.gurock.com and the programs called SmartInspect and can be setup to log to a log file and export via email to you development lab, or inspect on your customers computer via a console!
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