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Retrieving Dell OMSA log file saved on VMware ESXi 4.1 host

Posted on 2013-02-07
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Last Modified: 2016-11-23
My RAID controller cache backup battery in my Dell server is in degraded state. I have the Dell OpenManage System Administrator (OMSA) installed on my VMware ESXi 4.1 installation. I exported the log file for the controller using OMSA, but it saved it in /var/log. How do you access this folder on the ESXi host?

I tried connecting directly to the host using VMware vSphere Client, under Administration, System Logs, but in the Server log drop down menu I don't have the option to access /var/log, but I do get subfolders like /var/log/messages.

I tried WinSCP but get error "Cannot initialize SFTP protocol. Is the host running a SFTP server?"

I tried HTTP by going to https://esxihost/host/ but there is no response from the server.

I was going to try the vSphere CLI but I didn't see any commands to access a specific folder, perhaps I didn't look closely enough.

All I want to do is look at the log files the Dell OMSA saved to the hosts local /var/log folder. Does anyone know how to do this? Is this even possible with ESXi?
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Question by:LittleJohn101
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LVL 126

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 38865927
Make sure you have enabled ssh?

and then you can login via ssh remotely and check the log, or download with WinSCP.

see here

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1017910
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Author Comment

by:LittleJohn101
ID: 38866123
Thanks for your response.

Remote Tech Support (SSH) was already enabled and running... I can login with putty, and get to the /var/log directory but then I don't know how to view the file. I don't know how to view the log files that were saved here though.

WinSCP still doesn't work despite Remote Tech Support (SSH) being enabled and running. I still get the same error message.
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LVL 126
ID: 38866150
have you changed WinSCP to SCP rather than SFTP?

you can use the following commands

cat <file name>

or

nano filename
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Author Comment

by:LittleJohn101
ID: 38866222
Ok I didn't know you could change WinSCP to use different protocols, that worked.

Thank you.
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Author Comment

by:LittleJohn101
ID: 38866227
I've requested that this question be closed as follows:

Accepted answer: 0 points for LittleJohn101's comment #a38866123

for the following reason:

Response points to making sure service that is required is turned on.
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Author Closing Comment

by:LittleJohn101
ID: 38866228
Answer refers to service that is required and tools to access directory of where logs are stored.
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