Data recovery / drive letter access on iOS devices
Hi,
I am getting more and more requests to recover customer's data from their iPhones when they have accidentally deleted it.
None of these customers recently have been backing up at all, so that is out.
Data recovery is one of the areas that I specialise in so I am intrigued. It would appear that Apple have put a lot of work in to making the latest iOS devices unavailable as a drive letter.
Basically I have 2 premium data recovery applications on my PC that would go through and find accidentally deleted pictures, but unless I can get it to mount as a drive letter they can't see the device to start searching.
I spent about 4 hours reading up on this yesterday and I downloaded and tried a couple of programs (Tenorshare and iExplorer). One of these mounted my phone as a letter, but it wasn't done in such a way that my data recovery programs could see it still.
Do any of your geniuses know either a way that I can persuade Windows to give it a drive letter, or a better way to do data recovery on iPhones. I don't mind paying a reasonable amount for a piece of software that is going to work and by work, I mean even with the latest iOS devices.
Maybe there is a way to do something with Linux. I use Ubuntu sometimes to use photorec for data recovery when Windows doesn't want to help.
I am getting more and more requests to recover customer's data from their iPhones when they have accidentally deleted it.
None of these customers recently have been backing up at all, so that is out.
Data recovery is one of the areas that I specialise in so I am intrigued. It would appear that Apple have put a lot of work in to making the latest iOS devices unavailable as a drive letter.
Basically I have 2 premium data recovery applications on my PC that would go through and find accidentally deleted pictures, but unless I can get it to mount as a drive letter they can't see the device to start searching.
I spent about 4 hours reading up on this yesterday and I downloaded and tried a couple of programs (Tenorshare and iExplorer). One of these mounted my phone as a letter, but it wasn't done in such a way that my data recovery programs could see it still.
Do any of your geniuses know either a way that I can persuade Windows to give it a drive letter, or a better way to do data recovery on iPhones. I don't mind paying a reasonable amount for a piece of software that is going to work and by work, I mean even with the latest iOS devices.
Maybe there is a way to do something with Linux. I use Ubuntu sometimes to use photorec for data recovery when Windows doesn't want to help.
ASKER
Thank you, I looked at that yesterday and unfortunately it doesn't recover photos from the latest devices yet (or even iPhone 4S from memory)
Thanks though.
Thanks though.
I have no personal experience, but Googling:
iphone data recovery software
seems to give all sorts of solutions.
iphone data recovery software
seems to give all sorts of solutions.
ASKER
Guys, thanks for your input, but I have Google here! I spent 4 hours going through it yesterday. I am hoping to find someone who has personally achieved what I asked about as none of the solutions I tried yesterday did what I need. .
The only one I know of that actually works, even on the newer (4S, 5) phones is this one:
http://www.wondershare.com/disk-utility/iphone-data-recovery.html
Although the web page describes recovering from a backup file (which would of course require that your client had made a backup...), the software also recovers directly from the phone. Pricey, though.
http://www.wondershare.com/disk-utility/iphone-data-recovery.html
Although the web page describes recovering from a backup file (which would of course require that your client had made a backup...), the software also recovers directly from the phone. Pricey, though.
ASKER
Thanks akahan. That was another one that I looked at the other day and it doesn't support iPhone 4S or iPhone 5 yet for direct recovery from the phone. It only recovers data from iTunes backups for them and iPad 2 & 3.
I wouldn't mind paying the $70 if it supported all iOS devices, but it isn't worth anything close to that as it doesn't support the last 2 versions of iPhone.
I wouldn't mind paying the $70 if it supported all iOS devices, but it isn't worth anything close to that as it doesn't support the last 2 versions of iPhone.
it does support iPHone 4 and 5. It works on my 4S.
ASKER
Hi Akahan, sorry I missed the email from EE telling me that you had replied.
Ok, it is just that their site says that it is coming soon (the functionality for 4S and 5).
Do you know what the difference is between 4S & 5 and the previous generations? In other words, what changed to make them harder to deal with? It can't be the iOS version as my wife's 3GS is on 6.1.1 the same as my 4S.
That question doesn't matter if you don't know, I was just curious.
Thanks for your help Akahan.
By the way, what version of DrFone have you got (Windows / Mac)? I am most likely going to get the Mac version as I have a MacBook Pro that I take to customer sites and it would be handy to be able to do it as a mobile service rather than people having to leave their phones with me.
Ok, it is just that their site says that it is coming soon (the functionality for 4S and 5).
Do you know what the difference is between 4S & 5 and the previous generations? In other words, what changed to make them harder to deal with? It can't be the iOS version as my wife's 3GS is on 6.1.1 the same as my 4S.
That question doesn't matter if you don't know, I was just curious.
Thanks for your help Akahan.
By the way, what version of DrFone have you got (Windows / Mac)? I am most likely going to get the Mac version as I have a MacBook Pro that I take to customer sites and it would be handy to be able to do it as a mobile service rather than people having to leave their phones with me.
I'm using the Windows version 2.0.0...definitely works on the 4S. I'm sorry, but I don't know exactly what changed in the hardware that makes it harder to get at information on the 4S and 5 than prior phones.
ASKER
Last question then. When I downloaded the demo it asked what handset it was for and I looked at the file names of the downloads for the different models and they were different. Does the retail version allow recovery on all devices or do I need to buy versions for the different handsets? I can't image I would have to pay $99.95 per model but it is best to check.
ASKER CERTIFIED SOLUTION
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http://www.drfone.org/recover-deleted-data-from-iphone-without-itunes-backup.html