NCL2012
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HP LJ 4000 prints an extra blank page in between print jobs
Hello Experts!
I'm having an issue with one of our networked printers. The user is printing on pre-printed invoicing paper in which 3 copies are printed: Accounting copy, original copy, and a duplicate. The first sheet that is printed out is the actual invoice, followed by a blank page.
Basically the print job is ran such as:
Invoice, Blank invoice, Invoice, Blank invoice, Invoice, Blank invoice...
The specific module that printing from is within an Avanti database.
Few things I've tried already are:
To no avail I have the same results. I'm thinking this is more of an application issue rather then a printer issue at this point in time, but up for any suggestions.
Any help would greatly be appreciated.
I'm having an issue with one of our networked printers. The user is printing on pre-printed invoicing paper in which 3 copies are printed: Accounting copy, original copy, and a duplicate. The first sheet that is printed out is the actual invoice, followed by a blank page.
Basically the print job is ran such as:
Invoice, Blank invoice, Invoice, Blank invoice, Invoice, Blank invoice...
The specific module that printing from is within an Avanti database.
Few things I've tried already are:
Removed the printer, and re-added
Ensured the print driver is up to date
Printed from different applications(word, excel, and 2 other modules located in Avanti). I get normal results when printing from these apps.
Tried from another PC
To no avail I have the same results. I'm thinking this is more of an application issue rather then a printer issue at this point in time, but up for any suggestions.
Any help would greatly be appreciated.
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I finally found what was causing the blank page in between print jobs. It was a setting within Crystal Reports, that took the settings of one of our Toshiba printers in which duplex printing was turned on. Of course the HP Laserjet 4000 isn't capable of printing duplex was spitting out a blank page.
Thanks for the responses everyone!
Thanks for the responses everyone!
Does the application actually use the Windows driver? If it does not, check also for the presence of a FormFeed character (hex 0C, decimal 12) at the end of each check. It should not be needed as the end-of-file will trigger a page eject anyway.