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afflik1923Flag for United Kingdom of Great Britain and Northern Ireland

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Exchange Migration

Have stumbled across an issue this morning whilst preparing to migrate some users to a new exchange server.

Basically mail is currently going to the new exchange server and then forwarded to the old exchange account where all the users currently access their mailboxes.

The company wish us to move one mailbox today and leave the others as they are for the moment. I've imported the old emails into the new account and sent a test email from external and works fine, however an internal email does not get through to the new account.

I believe its because sending an internal email will deliver locally rather than use the MX records.

I just need a workaround for this for probably a couple of weeks.

They are migrating from exchange 2003 to 2010

Any help would be greatly appreciated.
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charlespanth
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Hi,

First of all you have to tell me in details some information regarding:

1) Exchange's accepted domain configration setting (for the new exchange server).

2) Internal and outside delivery setting.

3) User's SMTP address.

From these things I will be able to get a clear view of your problem

Thanks
Avatar of Manpreet SIngh Khatra
Are Mailboxes on both Exchange servers ?
Where is the Send connector and which server is the Source server

- Rancy
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ASKER

The accepted domains is the same on both exchange server, lets call this domainone.com so the users email address is user@domainone.com

All email for domainone.com arrives at the new server and then is forwarded to the old server, this works absolutely fine until we've added the user onto the new server. The user receives all mail from outside of the organisation but not from internal users.

So yes mailboxes are on both servers and the new server is the source server.
Which server operating systems are being used here ?
Old server 2003 SBS new server 2011 SBS
Had a feeling this was SBS and not standard server

So you are migrating with a view to retiring the old SBS server?

How many days have they been co-existing and are you using the Microsoft migration document or something else?
Thats an interesting question, its technically not an SBS migration, whats happening is that the old server is staying as is for the moment, the users emails are exported to PST and then there is a new remote SBS 2011 where the PST is imported, the user then connects their Outlook to the new server.

The problem we have is some users that cannot move to the new server at present so there's going to be a a period of time  where the users mailboxes will be split between the 2 sites.
Yes a full migration would create connectors between the two servers and allow the users mailboxes to be moved seemlessly between the servers.

To some extent you need to redefine the problem.

Are the servers on the same domain internally and externally and how are they connected Ip wise to the "remote sbs server" If not in migration mode I believe you cannot have two sbs boxes on the same domain ( you can have additional servers but only one PDC)

I suspect you can solve this with some sort of routing/connector but need to know more about the actual topology to advise ( if I can :-)  )
These are two separate domains the new SBS is in a remote location, the users will only get their email from the new domain, their windows logons and document etc will still be on the old serer
Afflik1923

Sorry but I do not follow your last comment can you provide more specific information ( using made up examples) to illustrate what you had prior to starting this move,
what you have done so far (and need at the moment) and where you want it to end up.

It looks like you are presently trying to route mail from user1@domainexternal.com from  sbsservernew.newdomain.local to user2@domainexternal.com located at sbsserverold.originaldomain.local with each server not interconnected at a local IP level?

This would seem to be borne out by the fact that mail to and from external recipients is ok  but traffic between domainusers on the respective servers is not?

Also can you explain what has been set up to "forward" external emails received on the new server to the old one?
Hi,

As said by cpmcomputers, I also think that there is certain problem in proper two way connection and proper SMTP routing. You also have to take care of the outlook version of all the emails that are send from within the organisation to the new exchange server and you should also take care about that all the users that are created should be done with the SID configration and are unique.
Well after some thought we managed to figure it out, as the domain in question was not an authorative domain we could just remove the email address for the domain in question from the users account on the old server, exchange would then send the email out bound and be received at the new mailbox.

Sorry if this all sounds confusing its really hard to explain, the users now happy and emails are getting to the correct places.
Funny that was what I was going to suggest but I did wonder if that would mean olduser mail to old user mail internally on the old server would still work?

As I was not sure I was waiting for more information so I was certain of the topology

Nothing like an upset email user ( specially if its the boss :-)  )

Glad you got it sorted
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afflik1923
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Well i only removed the domain from the one user that has migrated, it appears that if exchange cant find the user locally it sends it outbound, so has worked out quite well.

They have a very over complicated set up (several different companies on the same mail server), hopefully once everybody is migrated in a couple of months thing should be much simpler.

Thanks all for your help.