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If it can scan to internal addresses but not external, then it is a policy issue. If it can't do either, then I have no idea.<br />
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Chris B
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Internal addresses? What is that? &nbsp; &nbsp;We got an exchange mail server, but its in the &quot;sky&quot;.
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Thx this helped me....<br />
<br />
The problem was my exchange mail server. It didnt use authentication. And some other small issues aswell...
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Got a RICOH 6001 MP at work. Cant make it Scan to mail. <br />
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Succesfully testet SMTP servers: 64.136.52.40 and 64.136.44.40 the printer test these 2 SMTP servers to succesful connection. <br />
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Anyway. . . It will never send the scanned file. It just tells &quot;waiting&quot;, until it fails afer some time. <br />
<br />
<br />
I used many guides but this link shows 1 of the configurations im trying: <a href="http://gsd.lacity.org/publishing/scan_mp5500.pdf" rel="ugc">http://gsd.lacity.org/publishing/scan_mp5500.pdf</a><br />
<br />
I hope you can help me with important info of WHERE to get the required info from. Im pretty sure the network got an exchange mail server, if this helps anything.... I just dont know what i should do next.
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Got a RICOH 6001 MP at work. Cant make it Scan to mail. 

Succesfully testet SMTP servers: 64.136.52.40 and 64.136.44.40 the printer test these 2 SMTP servers to succesful connection. 

Anyway. . . It will never send the scanned file. It just tells "waiting", until it fails afer some time. 


I used many guides but this link shows 1 of the configurations im trying: http://gsd.lacity.org/publishing/scan_mp5500.pdf

I hope you can help me with important info of WHERE to get the required info from. Im pretty sure the network got an exchange mail server, if this helps anything.... I just dont know what i should do next.

If it can scan to internal addresses but not external, then it is a policy issue. If it can&#39;t do either, then I have no idea.

Chris B

Internal addresses? What is that?    We got an exchange mail server, but its in the &quot;sky&quot;.

Thx this helped me....

The problem was my exchange mail server. It didnt use authentication. And some other small issues aswell...

Scan to mail

Got a RICOH 6001 MP at work. Cant make it Scan to mail. 

Succesfully testet SMTP servers: 64.136.52.40 and 64.136.44.40 the printer test these 2 SMTP servers to succesful connection. 

Anyway. . . It will never send the scanned file. It just tells &quot;waiting&quot;, until it fails afer some time. 


I used many guides but this link shows 1 of the configurations im trying: http://gsd.lacity.org/publishing/scan_mp5500.pdf

I hope you can help me with important info of WHERE to get the required info from. Im pretty sure the network got an exchange mail server, if this helps anything.... I just dont know what i should do next.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.