bikerhong
asked on
SAN rebooted - now VM will not boot
Hi
One of our techs pushed out new AV to our SAN, and inadvertently rebooted it with all thw VM's still on.
Most seem to have come back ok but the major one which isnt is our Windows Server 2012 DC.
Only DC!
It's just sitting on the splash screen with the circle of dots going round and round, been doing this for hours. CPU is ramped right up as well so it appears to be doing something?
Unable to restore from Veeam as without the DC we have no DNS nor can the Veeam server authenticate (ldap)
Last log entry on the vmware.log was almost 2 hours ago.
Where should we start troubleshooting this? :(
One of our techs pushed out new AV to our SAN, and inadvertently rebooted it with all thw VM's still on.
Most seem to have come back ok but the major one which isnt is our Windows Server 2012 DC.
Only DC!
It's just sitting on the splash screen with the circle of dots going round and round, been doing this for hours. CPU is ramped right up as well so it appears to be doing something?
Unable to restore from Veeam as without the DC we have no DNS nor can the Veeam server authenticate (ldap)
Last log entry on the vmware.log was almost 2 hours ago.
Where should we start troubleshooting this? :(
ASKER
Seems I can ping it. Its just a DC, not used for anything else. Roughly 20/80GB on a single vmdk.
Dont suppose there is a way to check what it is doing for sure?
Dont suppose there is a way to check what it is doing for sure?
Id give it another 2 hours and restart it.
other than vmware.log, not much you can check?
vmware tools started and registered as ok?
you can always install a new Veeam Server and restore from backup.
other than vmware.log, not much you can check?
vmware tools started and registered as ok?
you can always install a new Veeam Server and restore from backup.
ASKER
Not really what other logs to check to be honest!
VMware Tools is reporting as Not Running.
I have a 3 day old backup which I managed to extract from the VBK using Veeam's build in extract tool, and copied all the files to the datastore (new folder).
Worse can scenario, could I just shut down the VM, register the restored VMX new VM and boot that?
VMware Tools is reporting as Not Running.
I have a 3 day old backup which I managed to extract from the VBK using Veeam's build in extract tool, and copied all the files to the datastore (new folder).
Worse can scenario, could I just shut down the VM, register the restored VMX new VM and boot that?
Yes, you can do that as a worse case scenario.
Is this Windows 2012 DC VM running on the same host as before?
If ESXi 5.0 make sure the ESXi build number of the host you are starting it on is sufficiently new to run Windows 2012 (ESXI5 Patch 4 or later).... Circle and dots running around forever is seen on boot, if running on an ESXi host that is too old; with VM Settings of OS as the new release.
Other than that, you might see about pressing F8 at boot, for Enable boot logging, to generate logfile about boot process... then Safe mode/directory services restore mode, and see if the server is bootable at all in any case, and if so, turn on verbose boot logging, to see if you can run a filesystem disk/health check on the boot drive.
Try and get a status message more useful than "Just displaying an animated splash screen"
http://support.microsoft.com/kb/325376
HKEY_LOCAL_MACHINE\SOFTWAR
32-bit DWORD
VerboseStatus 1
Assuming you can boot into safe/restore mode; this may be a Microsoft support call, or a restore from backup, if it is critical to get this back up immediately.
If DNS services and auth services are required for Veeam; you might need to start installing a new temporary DNS server, or start building a new Veeam server to transfer the backups to....
I should note, it's a poor design for disaster recovery purposes, for the backup system to be reliant in any manner whatsoever on the operation of the thing that it's supposed to be backing up!
Did you just say AV, on a _SAN_... WTF?
I would strongly suggest getting the backup solution in an appropriately risk-managed environment, and a SAN that does not require an AV, or get the antivirus off the SAN, and get it in an appropriately risk-managed environment, which is definitely not capable of being accessed or logged into without the authorization of the storage administrators.....
If ESXi 5.0 make sure the ESXi build number of the host you are starting it on is sufficiently new to run Windows 2012 (ESXI5 Patch 4 or later).... Circle and dots running around forever is seen on boot, if running on an ESXi host that is too old; with VM Settings of OS as the new release.
Other than that, you might see about pressing F8 at boot, for Enable boot logging, to generate logfile about boot process... then Safe mode/directory services restore mode, and see if the server is bootable at all in any case, and if so, turn on verbose boot logging, to see if you can run a filesystem disk/health check on the boot drive.
Try and get a status message more useful than "Just displaying an animated splash screen"
http://support.microsoft.com/kb/325376
HKEY_LOCAL_MACHINE\SOFTWAR
32-bit DWORD
VerboseStatus 1
Assuming you can boot into safe/restore mode; this may be a Microsoft support call, or a restore from backup, if it is critical to get this back up immediately.
If DNS services and auth services are required for Veeam; you might need to start installing a new temporary DNS server, or start building a new Veeam server to transfer the backups to....
I should note, it's a poor design for disaster recovery purposes, for the backup system to be reliant in any manner whatsoever on the operation of the thing that it's supposed to be backing up!
Did you just say AV, on a _SAN_... WTF?
I would strongly suggest getting the backup solution in an appropriately risk-managed environment, and a SAN that does not require an AV, or get the antivirus off the SAN, and get it in an appropriately risk-managed environment, which is definitely not capable of being accessed or logged into without the authorization of the storage administrators.....
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ASKER
As per post
how long?
can you ping it?