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pablito70

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Issue with DL380 Storage Agents and LSI_SCSI error (WIN2003)

Hello,
I have a Proliant DL380 G5 with two SCSI controllers: Smart Array P400 (with 3x72GB RAID-5) and LSI Ultra320 2000 series with attached an external DAT Ultrium.

OS is Windows 2003 with SP2.

Since yesterday, I have the following errors:

Event Type:      Error
Event Source:      Storage Agents
Event Category:      Events
Event ID:      1192
Date:            2/16/2013
Time:            3:48:43 PM
User:            N/A
Computer:      SERVER1
Description:
SCSI Tape Drive Status Change.
The tape drive with SCSI target 3 connected to SCSI bus 1 of the controller in slot 3 has a new status of 5.
(Tape drive status values: 1=other, 2=ok, 3=failed, 5=offline, 6=missingWasOk, 7=missingWasFailed, 8=missingWasOffline)
[SNMP TRAP: 5019 in CPQSCSI.MIB]


Event Type:      Error
Event Source:      lsi_scsi
Event Category:      None
Event ID:      11
Date:            2/16/2013
Time:            3:47:02 PM
User:            N/A
Computer:      SERVER1
Description:
The driver detected a controller error on \Device\RaidPort1.



Now, from HP Management tools, all components are OK expect for DAT SCSI which is marked as OFFLINE.

Performed, also, ACU diagnostic report and it shows that Disk Array is OK:


SLOT SUMMARY:
   Slot Num  Slot Type  Array Controllers and Host Adapters Detected
   --------  ---------  --------------------------------------------
   SLOT 1    PCI-E      Smart Array P400 Controller

SLOT 1 Smart Array P400 Controller ERROR REPORT:

   No problems detected

CONTROLLER IDENTIFICATION:
   Configured Logical Drives: 1

LOGICAL DRIVE STATUS:

   Logical Drive 1:
      Drive Status:           OK
      Blocks to Rebuild:      0
      Blocks Re-mapped:      
      Spare Status Flags:     0x00
      Spare to Replaced Map:  See Big Spare to Replace Map:
      Media Was Exchanged:    No
      Cache Failure:          No
      Expand Failure:         0x00
      Unit Flags:             0x00

Due to 24x7 system, I'm planning to restart the server next days, but someone can explain me if the issue is only related to DAT unit or something is critical ?

I will take, also, the opportunity to perform firmware upgrades, if this can fix the issue.

Thank you.
Avatar of Member_2_231077
Member_2_231077

From the info you've given it is just the DAT drive that is offline, you can see that from the event source being lsi_scsi. You'll also have that in the Windows event log.
Avatar of pablito70

ASKER

Do you think is it a good idea to power off the DAT unit ? (waiting for planned for server restart).
SOLUTION
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