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Jon C

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Roaming Profile Printer Issues

We have an Active Directy domain running on Windows 2012 datacentre, we have group policies set up for roaming profiles and folder redirection.

All printers are installed on a 2012 datacentre print server and all the desktops are VDI-in-a-box.

Every time our domain users log on they loose their default printer settings, and for some users all their installed printers disappear and it does not allow us to reinstall them.

Please can any one point us in the right direction to solve these issues.

Thank you
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compdigit44

1) What OS are your VDI clients running? When you say VDI-In-a-BOx, I'm assuming you are referring to the Citrix solution correct?

2) Are they any errors on the 2012 print server or clients?

3) If a user logs into a physical workstation do they still have the same printer issue?

4) How are you deploying your printer mappings? script GPP?

5) Any problems with your folder redirection? You can enable client side verbose FD logging by doing the following: http://rays-it.blogspot.com/2011/07/enabling-folder-redirection-logging-to.html

Look forward to your reply..
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ASKER

1) The clients are running Windows 7 Enterprise. Yes thats correct, its a Citrix solution.

2) There are no errors shown on the 2012 print server or clients.

3) This has happened on one of our physical workstations but this is mainly happening on the VDI PCs.

4) All printers are deployed via Group Policy.

5) We are not having any issues with folder redirection

Thank you..
What OS are your DC's running?
What did this issue first start?
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ASKER

Windows Server Datacenter 2012
It hasnt worked properly since the policy was first created a few weeks ago
Can you send me details information onyour GP printer settings or upload screen shots... So I can better see how to help you.
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ASKER

We have created a policy for each printer, these are then assigned to user groups depending on what printer they use.

The printers seem to be applying but the default printer does not save.
You mentioned that your are deploying your printer mappings via GP is this through a script or GPP???

Can you please upload a screen shot of your GPP or script setings.
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ASKER

Please see screen shot attached:
GPPrinter.png
Thanks..

Can you upload another screen shot of our settings for this printer....

Just trying to get a better idea of everything... :-)
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ASKER

Sorry, what else do you need a screen shot of?

Thank you :)
Right click the printer in the screen shot and go to properties... ;-)
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ASKER

Please see attached for printer properties :)
GPPrinter2.png
ASKER CERTIFIED SOLUTION
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compdigit44

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ASKER

This is now working and setting to default when the user logs into their profile.

Thank you for your help!