GCTTechs
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ActiveSync Quarantined Device Issues
We have an two exchange servers that have a DAG. When I log onto one server I can see the users Mobile Device details/status. The other cant see the details.
Server: https://Exchange11/ecp
User: FredFlintstone
These users devices are visible under Phone > Mobile Phones > Details
- where it in fact displays the device details.
BUT
Server: https://Exchange12/ecp
User: FredFlintstone
Device is displayed under Phone > Mobile Phones > BUT when you look at details, the error is displayed: The item(s) you are trying to open couldn’t be found.
I assume this isnt normal?
I have some 300 users with mobile devices but recently the past 6 users Ive added, we are experiencing this issue, and we get ActiveSync Quarantine emails over and over and over for them.
Does anyone know what could be causing this issue?
Server: https://Exchange11/ecp
User: FredFlintstone
These users devices are visible under Phone > Mobile Phones > Details
- where it in fact displays the device details.
BUT
Server: https://Exchange12/ecp
User: FredFlintstone
Device is displayed under Phone > Mobile Phones > BUT when you look at details, the error is displayed: The item(s) you are trying to open couldn’t be found.
I assume this isnt normal?
I have some 300 users with mobile devices but recently the past 6 users Ive added, we are experiencing this issue, and we get ActiveSync Quarantine emails over and over and over for them.
Does anyone know what could be causing this issue?
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