Link to home
Start Free TrialLog in
Avatar of tiras gans
tiras gansFlag for United States of America

asked on

Blackberry cannot receive/send text message attachment

This is for Blackberry Bold 9650. Cannot receive or send attachments. Receive contents message shows up for a sec and disappears.  Spoke to ATT they recognized this is not an ATT phone.  Came from Sprint. So even though its unlocked, ATT cannot guarantee it will fully work for your expectation.
Any ideas to fix it?
Avatar of Manpreet SIngh Khatra
Manpreet SIngh Khatra
Flag of India image

Is the OS fully patched on the device ?
What is the Data plan for the BES device

- Rancy
ASKER CERTIFIED SOLUTION
Avatar of RAdministrator
RAdministrator
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of tiras gans

ASKER

Just the attachment. Just doesn't allow View/Download when selected.
Any attachment?  Yes, texting attachment only.  Email OK.

Again the issue with device itself.  >> Spoke to ATT they recognized this is not an ATT phone.  Came from Sprint. So even though its unlocked, ATT cannot guarantee it will fully work for your expectation.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I'm glad this helped, Tiras25. Just out of curiosity, was it the battery pull, or the service provisioning that fixed the issue?