asked on

windows XP - cannot get initial windows update to work -[Error number: 0x80244019]

hi, got a client workstation that i had to do a nice fresh windows xp reinstall.
did the installation, installed all the intel d915g drivers, chipset, etc...
all works, except im getting internet explorer errors.
specifically, when i goto the windows update i get the error :
---
[Error number: 0x80244019]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)
---

i tried running cccleaner, tried deleting cookies, temnp files, and resetting all tabs in security to default, thried the net stop/start for the wuau....

i jsut cant understand why a brand new install is getting i.e. error, its still the i.e. v6 that came with windows xp

ideas...
i tried a few of the solutions i saw listed here, and didint work, maybe im doing something wrong.

ASKER CERTIFIED SOLUTION

John

membership

Create a free account to see this answer

Signing up is free and takes 30 seconds. No credit card required.

See answer

MarcHelfand

ASKER

you mean download the sp 2 and 3 independently, and then try.
can i download a newer i.e. separately from the win update screen/function?

John

Yes. SP2 was a re-write of XP, so you should download it, install it and restart. It is a very large update. Once all done, then you could try Windows Update and allow it to proceed. That should include SP3 but I am not sure in what order.

You can try updating directly from Windows Update, but starting from scratch, that will include SP2 and as I note, it is very large. So I you do it this way, there will likely be some restarts along the way.

.... Thinkpads_User

John

@MarcHelfand - I recall building my XP virtual machine (and long ago had rebuilt a few client machines). I downloaded and retained SP1, SP2 and SP3. I installed the machine, updated SP1 and restarted, updated SP2 and restarted, updated SP3 and restarted and then patched it all. That process worked fine and the XP virtual machine continues to run. It sports IE8 and works very well.

... Thinkpads_User

MarcHelfand

ASKER

yes, im familiar with updating xp with the sp2 and sp 3 and latest updates from either the 'windows update' in start menu, or the system tray when it states that windows has updates for me.
but as i mentioned, im using the windows update and just getting the error.
so im d/loading sp2 & sp3 and i.e. 8 now the IT admins versions from ms support /download area. and will try installing them one at a time... 60% downloaded now.
m

☠ MASQ ☠

You can just go straight to SP3 as it contains all of the updated components from SP2 already.

MarcHelfand

ASKER

THANKS THINKPAD!
id not thought to do the manual dload and installs.

John

@MarcHelfand - Thank you, and I was very happy to help. It is times like this my good old virtual machines come in handy. I have been running Windows 7 for a long while now.

.... Thinkpads_User