akdreaming
asked on
MS Exchange - Calendaring
We have a small Mortgage group who use calendaring quite a bit. We have things setup such that users have access to each other's calendar. So, anytime, a user can go in and make an appt. on another user's calendar. Typically it would be for a member closing appt.
Issue we continually have is that a user will make an apt on another user's calendar. We are finding that the other user's calendar (the calendar owner) isn't updated in their screen view and so they make an appointment in the exact time slot not knowing that an appointment is already booked, but they cannot see it. Why is this happening? This is becoming so frustrating. Do we have the access rights setup wrong for the non-owners of the calendars?
Exchange 2007, Outlook 2010
Issue we continually have is that a user will make an apt on another user's calendar. We are finding that the other user's calendar (the calendar owner) isn't updated in their screen view and so they make an appointment in the exact time slot not knowing that an appointment is already booked, but they cannot see it. Why is this happening? This is becoming so frustrating. Do we have the access rights setup wrong for the non-owners of the calendars?
Exchange 2007, Outlook 2010
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ASKER
Well, just today before I left, I set two use to non-Exchange cached mode, therefore unchecking the check box under Account Settings for that user. Had to restart Outlook for each system, and then had users test setting up appt. on other user's calendar. Know what? It propagated immediately. Instant. So wonder if I should just set all users in this Mortgage group to all non-Exchange cached mode. What exactly does cached mode do?
Maybe setting to non-Exchange cached mode for a week and see if things start to fall into place? Maybe even perform cleanfreebusy launch once as well once I get all the users setup to non-Exchange cached mode?
Maybe setting to non-Exchange cached mode for a week and see if things start to fall into place? Maybe even perform cleanfreebusy launch once as well once I get all the users setup to non-Exchange cached mode?
ASKER
If it helps, our users are giving other users "Editor" permissions on their calendar. These users need to be able to write new appts. as well as delete existing ones in order to juggle each loan reps. appt. calendar.
The cache mode does basically an offline copy of the mailbox. It creates same size .OST file as your mailbox with all the information in.
If they all use desktops and your network is stable, you can live without cache mode I would say :) It is causing way too many problems in Outlook anyway..
The purpose of it is mostly for people when using laptop, as you have all your offline emails with you, etc.
if this helps, please do not forget to mark this post as solved.
Ta, //Vlastimil
If they all use desktops and your network is stable, you can live without cache mode I would say :) It is causing way too many problems in Outlook anyway..
The purpose of it is mostly for people when using laptop, as you have all your offline emails with you, etc.
if this helps, please do not forget to mark this post as solved.
Ta, //Vlastimil
The easiest way to fix is just to make a public folder cal that all can access. Set the properties to allow overlapping appts so even if all users have an appt at 2pm you can see them all
ASKER
We do have a public folder calendar setup already and that is the path I have already recommended but the users want to use their own calendar so I'm stuck with trying to troubleshoot this as best I can. I think I'm going to leave in non-cached mode for the week and see how things go. I'll have to give the points to Vlastimil at this point but thanks for everyone's response.
ASKER
Non-cached mode seems to be the best answer for this.....thanks Vlastimil.
ASKER