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We were thinking about this, but it seems to be a pain to implement, and needs the agent to manually enter the IP (in my understanding):<br />
<a href="http://forums.otterhub.org/viewtopic.php?f=64&p=47504" rel="ugc">http://forums.otterhub.org/viewtopic.php?f=64&p=47504</a>
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We were thinking about this, but it seems to be a pain to implement, and needs the agent to manually enter the IP (in my understanding):
http://forums.otterhub.org/viewtopic.php?f=64&p=47504 [http://forums.otterhub.org/viewtopic.php?f=64&p=47504]

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going to need more responses please
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Anybody provide an answer for this?
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as question
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is there any remote support add on for otrs or osticket systems

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