Link to home
Start Free TrialLog in
Avatar of cforp
cforpFlag for Canada

asked on

Adobe CS6 - update re-activation Mac os x

Hello Experts,

I got a problem with a Mac Os X machine running CS6. The update function has been disable by 3rd party when they created the install pack. I`m just wondering how to re-enabled the update menu since is greyout.

I found a fix for pc but not mac.

Thanks,
Avatar of Scott Fell
Scott Fell
Flag of United States of America image

Do you mean when you go to Help > Updates?  I wouldn't worry about that.  I have had 3 versions of DW and they don't seem to do updates.  They just make new versions that you have to buy.    If you are on the subscription model then you just pay for a life time.
Avatar of cforp

ASKER

Yes I mean Help, updates, We got an account with updates privileges so Yes is important to be able to reactivate that option.
Did you try calling adobe?
Avatar of cforp

ASKER

No since we didnt have support contract with them.
ASKER CERTIFIED SOLUTION
Avatar of Ugo Mena
Ugo Mena
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial