Performance Issues on Windows 2008 R2 RDS Server

LiberatingInsight
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Have a client that is running a Windows 2008 R2 RDS server that has between 8-10 active users.  The server is a virtual machine running on a 2008 Hyper V server.  The users report that the system will become unresponsive for them at various times.  We have not been able to track down any one source to be able to replicate it.  I added an additional Virtual CPU to the system and that seemed to help.  Shortly after it happened the last time I connected to the 2008 R2 server and noticed that there was high CPU usage from both Firefox and Microsoft Publisher 2003.  I did not install Office 2003 or Publisher 2003 on this server.  My memory says that there were some special directions for installing Office on to 2003 Terminal Servers but I'm not sure about 2008.  Also don't even know if Office/Publisher 2003 is compatible with 2008 R2 RDS.  Finally it seems that they run Firefox, Google Chrome, and IE on that server as each user has their own preference.  Has anyone else seen issue with allowing all 3 browsers to be used?
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Hi,

firefox is beeing a problem lots of times it consuming a lot of memory on every tab.

Yes old office 2003 can be isntaled becouse it dont controls terminal instal. New office must be terminal or volume edition you can isntal even normal but you will not be able to run app.
President
Commented:
A couple of things:
-Flash can slow an RDS server down drastically.  I would not allow users to install Flash.  If installed, I would delete.

-You may be better off using IE only since it will update when you patch your server.  Chrome also auto-updates.  Stick to one browser.

-Ensure you have sufficient physical memory.  Adjust your page file accordingly.

-Uninstall any software that has not been installed by you.

-You need to come up with a AUP to enforce users not to install un-approved software.  Make sure you standardize everything.

-Check for viruses on the server and virtual machines.

Cheers!

EB
Esteban BlancoPresident

Commented:
Any news on this?
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Author

Commented:
I have forwarded these thoughts on to the local tech that is in charge of this RDS server.  See what he says.  Unfortunately the issue is not one that can be repeated and happens so infrequently that it will be hard to know if it is solved for an extended period of time.  I will update this case as I find out more information.
Esteban BlancoPresident

Commented:
Has this question been abandoned?

Author

Commented:
I will close the ticket I guess.  The local tech made the changes ESTEBS1978 suggested and the issue has not been reported but it is a intermittent issue so I am not 100% sure this was the solution.

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