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TommyCasanovaFlag for United States of America

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VMware tools Error

We recently upgrade our ESXI hosts to 5.1

On a few of the VM's we are getting the below error message.

[warning] [vmuser:vmusr] Error in the RPC receive loop: RpcIn: Unable to send

I need to know the root cause and a solution that we can use that will not require any downtime.
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cholzhauer

This is a known issue.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2036350

There is a fix, but unfortunately, it does require a server reboot.  However, if you use vMotion, you won't have any downtime.
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I checked that link before posting here. this is what i get when i follow the url.

We're sorry, but this Document is not currently available
ASKER CERTIFIED SOLUTION
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cholzhauer

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Also when searching Vmware KB

Your search - Error in the RPC receive loop: Rpci: Unable to send - did not match any documents.
No pages were found containing "Error in the RPC receive loop: Rpci: Unable to send".

Suggestions:
Make sure all words are spelled correctly.
Try different keywords.
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Both of the links you posted work for me...maybe clear your browser cache  or try a different computer?
this thread

http://communities.vmware.com/thread/419192

has the solution you are talking about in it. I am testing now.
Change made. Will see if it works. Looks like it only happens durring times of high volume.



It seems that the upgrade didn't create the file tools.conf
You can create it like this:
 
[logging]
log = true
   
# Enable tools service logging to vmware.log
vmsvc.level = debug
vmsvc.handler = vmx
 
# Enable new "vmusr" service logging to vmware.log
vmusr.level = error
vmusr.handler = vmx

# Enable "Volume Shadow Copy" service logging to vmware.log
vmvss.level = debug
vmvss.handler = vmx
 
 
Save it as tools.conf in the appropriate folder for the guest OS.
 
  Windows XP and Windows Server 2000/2003  
  C:\Documents and Settings\All Users\Application Data\VMware\VMware Tools\tools.conf
 
  Windows Vista, Windows 7, and Windows Server 2008  
  C:\ProgramData\VMware\VMware Tools\tools.conf
 
  Linux, Solaris, and FreeBSD  
  /etc/vmware-tools/tools.conf
 
  After saving and closing, restart the Tools service.