troubleshooting Question

Windows 7 - After entering password it takes me directly to the login screen again. Virus

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jondrejik asked on
Windows OSMicrosoft Legacy OSWindows 7
9 Comments2 Solutions1747 ViewsLast Modified:
I got the FBI virus on my system.   I was unable to remove it so just restored from a system image that was 3 days old.  Restore went fine.  

I am running Windows 7.  My OS drive (C) is separate from my data drive (F).   All the registry keys were reset by me so that any new accounts created went to the F drive.

After running multiple scans my system is clean.   None of McAfee, House CAll, MS Saftey Scanner, nor Malwarebytes are reporting issues.  Scans are run in both safe mode as well as normal boot.

I have 3 user accounts and the admin accont on the system.  The admin account and two user accounts are working fine.   I can't login to the 3rd account.  I can enter the password and it says "Welcome".  It pauses for ~10 seconds and then says "Logging Off" and it takes me back to the login page.   If I am in safe mode I can log into the 3rd account.

Any ideas on what this could be and how to recover?

Do I just need to delete the account, recreate it, then move the data over?
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