troubleshooting Question

Cannot ping - e-mail OWA or RWW server after Router/Modem replaced

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fuzzyfreak asked on
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We had a router/modem outage over the weekend.  I replaced this and changed the IP address to be same as the old modem plus I logged in with the same ADSL username password and checked that my external IP is correct.  I can browse the Internet and send e-mail but I can't receive e-mail or OWA/RWW (I have an external domain name that resolves to the IP address).

I have restarted the server but this hasn't helped.  I also ran the Internet connection wizard twice but this failed for some reason....I am afraid I did not take note of why at the time.

Any ideas based on the info I have given?
Mark Damen
ERP System Manager

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