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JohnnyD74

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E-mail Still Going into Outlook Junk folder after being disabled by GPO

Hello Folks,

I added the admin GPO template for Outlook 2010 to group policy on the SBS 2003 box on the network (Exchange 2003) and set the junk email filter in the GPO as such: Junk e-mail protection level: enabled, no protection. The junk email settings in outlook 2010 on the user side are greyed out and I checked to make sure the policy is being applied via RSOP.msc and it is. The problem is that email is still being passed along to the junk folder! We use a 3rd party service to filter out spam so before it gets to the office so I would like this to be completely turned off. Does anyone know how I might do this?
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Ben Hart
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Is there no option to set the protection level to disabled?
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A couple possibilities come to mind. If you linked the policy to a computer OU, it will "apply" but have no effect. You should use the RSOP to actually verify the setting is being applied as you suspect, not just the policy.

The second possibility is that IMF was installed at some point on the 2003 server. When IMF is configured, messages that meet a specific threshold will get moved to the junk folder by Exchange. Outlook 2010 doesn't control that behavior so Outlook would be behaving as it should, but the message is being shunted to the Junk folder before Outlook is even interacting with the message.
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JohnnyD74

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Hello Cgaliher,
Thanks for your reply. I did check that the policy applied via RSOP. What is IMF?
IMF = Intelligent Message Filter as seen here: http://technet.microsoft.com/en-us/exchange/bb288484.aspx
Hello,

I checked and it was not on but "Apply Reciepient Filter" was. Would that cause this? See screen shot here: http://screencast.com/t/dhCpKFqXYg
Thank you
Apply recipient filter would not cause this and I would suggest that you leave it on.
Check the headers of the messages going in to the junk email folder for an SPF value.

Simon.
Hi Simon,

I am not sure what you are getting at. Somehow, the email is going into the junk folder and it is either exchange 2003 or Outlook that is making it go there. My goal is to turn off all filtering as I want this to be completely handled by the 3rd party spam filter service we use. Is there a way I can turn this off?
SOLUTION
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Simon Butler (Sembee)
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Thank you Simon. The 3rd party spam filter (MX Logic) I am using is the same service I am using with other sites but do not have this problem there with the same SBS 2003 email server and same version of Outlook so I do not suspect a 3rd party valiable. Any other ideas?
Have you actually checked for the headers?
I don't buy the "works elsewhere so should work here" argument. Previous operation is not an indication that it was working correctly or as designed.

SImon.
Hi Simon,

I checked an email in the spam folder and the header indicated no SPF record but did have this line:

Received-SPF: None
X-Spam: [F=0.2347826087; B=0.500(0); spf=0.500; STSI=0.500(-4);

Could this be the issue?
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Used alternate solution to the problem