troubleshooting Question

Stuck in Public Network (No Internet access)

Avatar of George Morris
George MorrisFlag for United States of America asked on
Windows NetworkingMicrosoft Legacy OSInternet Protocols
4 Comments1 Solution430 ViewsLast Modified:
I'm working on a Acer Aspire 5810TZ-4657 running MS Vista SP2 and the network adapters both wireless and LAN are stuck in public access only, it will not reset nor give me an option to change it a private network therefore i can not access the internet. Full network map displays nothing. I then removed both adapters from device manager and restart the unit, when the system reinstalled the adapters, i connected to the network and chose Private network and i got an error message saying (The request is not supported) in Network and Sharing Center. Thing is I do connect with limited access so the internal network is accessible but internet access keeps saying Identifying (Public Network) with no option to switch to a Private Network, and i believe thats why i'm not getting on to the internet, Network discovery is on, i removed all anti virus software that may take over the firewall settings and i also tried turning off the firewall as well, nothing is working. How can i correct this issue without reinstalling the operating system. I'm more than sure you guys can help me out with this with a simple pull and tuck. Thanks
ASKER CERTIFIED SOLUTION
ChiefIT

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