I am trying to go in and do a reconciliation of my checkbook. when I try to go into it, I get a message that it is in use by another user. No one else is in the system, and i have tried doing this from the server too in addition to the specific workstation. I have run Checklinks, but that produced the error message..... "Reconciliation information for Checkbook '(the name of the checkbook in question) ' couldn’t be verified because the record is locked
How do I unlock the record so that I can do my reconciliation?