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samsung galaxy 3 - Buggy?

Hi Experts!

Maybe a few weeks ago I think my android (galaxy 3) phone prompted for an update. So, clicked and had the phone updated. However, after the update, I noticed something not right when texting; for example, at the top of the 'keyboard' you see these special characters as options:  
         - @ ' ! ? ,
So, when you swipe or type it displays a list of possible words and when you select the word then the characters from above displayed. This changed and the special chars do not appear and will only show up if you end your sentence your sentence.

so, wondering if this is a bug or a design change?

SmartphonesCell PhonesAndroid

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8/22/2022 - Mon
Michael Best

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Thanks Michael-Best and sorry for the late reply;  i tired it and it didn't work; perhaps I didn't do it right. I'll try it later again today and let you know. thanks!

hey Michael-Best; tried soft reset several times. no luck.
do you recommend a hard set and will that wiped out the data on the microSIM card? thanks!

Thanks for trying to help.
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