troubleshooting Question

DCOM error 10016 in event viewer / windows 7 home premium, 64bit

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mrodriquesFlag for United States of America asked on
NetworkingTCP/IPWindows 7
6 Comments2 Solutions1079 ViewsLast Modified:
Hi All;

I have a client who is having a specific issue with a newly rebuilt machine.  The client is getting the following error intermittently on her machine that is accompanied by a system crash, or lock.

Text of the error is;

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
 
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
 
and APPID

{344ED43D-D086-4961-86A6-1106F4ACAD9B}
 
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.


There is very little running on the machine at this point.  Just the OS, installed from specific restore disk and drivers using a resource CD.

When I get to step 11 of the fix reference in the article I cannot proceed any further because all of the options are greyed out.  If I look at the services I have the same issue.  I'm unable to change the status of any services.  All of the options are also greyed out.

It would appear that the user account may not have admin privelages, even though the account is listed as an admin.  I set up another account on the machine as an admin to determine if it was an account, or profile issue, but I have the same results there.

Here's the article that I was referencing during the attempts to fix it.  Again, the difference is that the client is running home premium so my ability to modify accounts is limited.

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/dcom-error-10016-in-event-viewer-windows-7-home/a320103d-6f77-e011-8dfc-68b599b31bf5

Any help would be greatly appreciated.


Thanks
ASKER CERTIFIED SOLUTION
Pramod Ubhe

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