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redemption7Flag for United States of America

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youtube displays static instead of video on iPad

I have an issue with all the iPads at one site.  We have a sonicwall tz210 firewall here.  Whenever we try to open youtube videos we get all static.  The youtube site loads up, but when you try to play the actual video, it shows just static.  The iPads will play youtube videos properly from other internet sources offsite, such as at the user's homes.   We have tried the website for m.youtube.com.  We have also tried some of the apps for playing youtube, all with the same result.  Static on the video screen.  Any thoughts as to what could be causing this issue ?
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netlocksecurity

On a PC behind that same firewall, are you able to stream videos?

Cheers,
NetLock Security
ASKER CERTIFIED SOLUTION
Avatar of Justin Pierce, MPS-CRM, CNDA, CEH
Justin Pierce, MPS-CRM, CNDA, CEH
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Thats why I was asking about another pc.  If these are being used in an Enterprise network, you probably won't have access to that so the best bet is to make a case by verifiying multple devices and then showing business justification :)

Fun stuff!

Cheers,

Netlock Security
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ASKER

hi, thank you for the advice.  it appears that i can properly view YouTube from a PC on the lan.
And using the YouTube app, you get the same result?
thank you