troubleshooting Question

Network Printer Issue With Mac OS X

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wcoilFlag for United States of America asked on
Wireless HardwareMac OS XPeripherals
3 Comments1 Solution397 ViewsLast Modified:
Hello,

I am having trouble setting up my networked HP C310a AIO Printer with my Mac. I currently have the printer connected via wireless on a Linksys WRT54G2 router using WEP (don't ask why). The printer is connected without issue and I am able to ping the printers statically assigned address via the Macbook. I can also pull up the web UI via a web browser on the Mac as well without issue.

I currently have the printer installed on two separate Windows 7 machines without issue. Both are able to print via the IP address. When trying to install the printer on the Macbook, the printer installs successively, but when I go to print a test page I get the error "printer is busy" (which it is not). I have tried installing the printer by using the HP install wizard as well as using the Mac printer settings in system configuration. I am installing the most up to date driver VIA HPs website.

Any help would be greatly appreciated.

Thanks
ASKER CERTIFIED SOLUTION
wcoil

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