troubleshooting Question

WSUS Client Error 0x80072efd

Avatar of JustinMcAllister
JustinMcAllister asked on
Windows XPWindows Server 2003WSUS
6 Comments3 Solutions13803 ViewsLast Modified:
Customer is recieveing following errors on all workstations trying to access local WSUS replica server.

WARNING: Send failed with hr = 80072efd.
WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
+ Last proxy send request failed with hr = 0x80072EFD, HTTP status code = 0
+ Caller provided credentials = No
+ Impersonate flags = 0
+ Possible authorization schemes used =
WARNING: GetAuthorizationCookie failure, error = 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code = 200
WARNING: Failed to initialize Simple Targeting Cookie: 0x80072efd
WARNING: PopulateAuthCookies failed: 0x80072efd
WARNING: RefreshCookie failed: 0x80072efd
WARNING: RefreshPTState failed: 0x80072efd
WARNING: PTError: 0x80072efd
WARNING: Reporter failed to upload events with hr = 80072efd.

-Verified ISA Firewall rule to ensure port 8530 and 8531 are allowed
-Verified DNS to ensure WSUS resolves to the wsus server.
-Verified GPO's to ensure they were accepting GPO that directs workstations to point to http://wsus:8530 for updates
-Performed wuauclt.exe /resetauthorization /detectnow; /detectnow /updatenow; and /reportnow commands from command prompt.
-Verified all WSUS folder permissions were set properly.

Customer reports no changes were made to system. This began affecting all clients on same day approx 3 weeks ago.

My next thoughts would be to modify the GPO to try and access the WSUS server via IP instead of DNS. Also possibly reinstall WUA on one of the workstations to see if this corrects the issue.

Anyone else have any recommendations for troubleshooting steps?
Rich WeisslerProfessional Troublemaker^h^h^h^h^hshooter

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