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Backup exec 2012 hangs on "System State"

Within the last week, my Symantec Backup Exec 2012 hangs on "System State". Both on full backup and on Incremental Backup.

When I try to cancel the job, it marks it as "Cancelling" but it never ends. When I try to restart servives, it also get stucked.

So I have to restart the server, but the job restarts and hangs again.

Source: \\server\system?state
Current Directory: Windows Management Instrumentation
Current file: VMI

Windows Server 2003 R2, Symantec Backup Exec 2012 (version 14.0, rev. 1798 (32bit)
Windows Server 2003Storage Software

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Vinum

8/22/2022 - Mon
Manpreet SIngh Khatra

What if you just try to backup the System State ?
Hope the Connection to the DC\GC is fine from the Master backup server
Any upgrades done to the Master if so hope the agents updates on the Clients Agents as well

- Rancy
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Vinum

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