Avatar of JParra72
JParra72

asked on 

Outlook 2003 Does Not Uninstall

Hello,

I am trying to uninstall Outlook 2003 from an XP machine which is part of an SBS 2003 domain.   I am trying to unistall it from the Add and Remove Programs section in the Control Panel.  I select Outlook, then the option to  Change, then Uninstall.

I goes thru its process and it takes Outlook out of the list of installed programs.

I then reboot the PC.  When I log back in to the PC,  Outlook appears in Add and Remove Programs list and there is an icon for it in the windows start menu.  If I click on the icon, it sets up Outlook again.

This is very frustrating
OutlookMicrosoft Applications

Avatar of undefined
Last Comment
JParra72
Avatar of n2fc
n2fc
Flag of United States of America image

Before uninstalling Outlook, you should remove all profiles...

Go to CONTROL PANEL==> MAIL==> DELETE ALL PROFILES

REBOOT

THEN uninstall Outlook & reboot
Delete the inside OUTLOOK folder  various profiles .
 
HKEY_USERS\S-1-5-21-blahblahblah\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\Windows messaging subsystem\Profiles

For more info refer below link:
http://www.techrepublic.com/forum/questions/101-390543/i-cant-remove-outlook-2003

Before doing please take registry backup.
Avatar of JParra72
JParra72

ASKER

n2fc,

I did as you instructed and it did not work.  Outlook 2003 showed up again in Add and Remove Programs list and Start Menu.
Avatar of JParra72
JParra72

ASKER

sushil84,

I went to the link you suggested, and found this:
HKEY_USERS\S-1-5-21-blahblahblah\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\Windows messaging subsystem\Profiles
In this folder there is a folder called OUTLOOK and inside it are various profiles saved by the system and not removed by uninstalling OFFICE or using a registry cleaner like Revo
It appears that this problem arises as a result of using IMAP to get to the mail server. Although I don't know what I did to break things, this solution was discovered by one of many people who tried Outlook 2007 and then tried to return to Outlook 2003 and could not. .


There were no profiles listed in this folder.  All that was listed in this folder was (Default) no value set.  We do not use IMAP.
Avatar of JParra72
JParra72

ASKER

I noticed something that may help solve this,  in the Add and Remove Programs section,  Outlook appears listed with a number 2 within parantheses at the end of its name, as such:

Microsoft Office Outlook 2003 (2)
ASKER CERTIFIED SOLUTION
Avatar of JParra72
JParra72

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of JParra72
JParra72

ASKER

Thanks all for your help anyway!
Avatar of JParra72
JParra72

ASKER

I found the answer on my own.
Outlook
Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

105K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo