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JParra72

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Outlook 2003 Does Not Uninstall

Hello,

I am trying to uninstall Outlook 2003 from an XP machine which is part of an SBS 2003 domain.   I am trying to unistall it from the Add and Remove Programs section in the Control Panel.  I select Outlook, then the option to  Change, then Uninstall.

I goes thru its process and it takes Outlook out of the list of installed programs.

I then reboot the PC.  When I log back in to the PC,  Outlook appears in Add and Remove Programs list and there is an icon for it in the windows start menu.  If I click on the icon, it sets up Outlook again.

This is very frustrating
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n2fc
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Before uninstalling Outlook, you should remove all profiles...

Go to CONTROL PANEL==> MAIL==> DELETE ALL PROFILES

REBOOT

THEN uninstall Outlook & reboot
Delete the inside OUTLOOK folder  various profiles .
 
HKEY_USERS\S-1-5-21-blahblahblah\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\Windows messaging subsystem\Profiles

For more info refer below link:
http://www.techrepublic.com/forum/questions/101-390543/i-cant-remove-outlook-2003

Before doing please take registry backup.
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JParra72

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n2fc,

I did as you instructed and it did not work.  Outlook 2003 showed up again in Add and Remove Programs list and Start Menu.
sushil84,

I went to the link you suggested, and found this:
HKEY_USERS\S-1-5-21-blahblahblah\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\Windows messaging subsystem\Profiles
In this folder there is a folder called OUTLOOK and inside it are various profiles saved by the system and not removed by uninstalling OFFICE or using a registry cleaner like Revo
It appears that this problem arises as a result of using IMAP to get to the mail server. Although I don't know what I did to break things, this solution was discovered by one of many people who tried Outlook 2007 and then tried to return to Outlook 2003 and could not. .


There were no profiles listed in this folder.  All that was listed in this folder was (Default) no value set.  We do not use IMAP.
I noticed something that may help solve this,  in the Add and Remove Programs section,  Outlook appears listed with a number 2 within parantheses at the end of its name, as such:

Microsoft Office Outlook 2003 (2)
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JParra72

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Thanks all for your help anyway!
I found the answer on my own.