troubleshooting Question

Mysterious "hard drive" displayed in My Computer

Avatar of jbobst
jbobst asked on
Laptops NotebooksStorage HardwareWindows 7Dell
8 Comments5 Solutions775 ViewsLast Modified:
I was at a friends house and was working on his Dell Laptop (running Windows 7).  He opened up his "Computer" icon and I saw this extra hard drive that was labelled as the Q: drive.  It wouldn't allow me to open it up, and when I right clicked on it and selected properties, there were no properties...it listed 0 size and 0 available.  I went to the manage computer area and choose disk manager, but it did not show up in there at all...only the C: drive and D: drive (DVD).  I verified that nothing was plugged into the laptop (like an external flash drive or hard drive) and made sure there was not an SD card in the slot (there wasn't).  My friend said it had showed up there a few weeks prior but didn't remember doing anything to create it.  Since Disk Manager doesn't show it even listed as a disk, I am not sure what to make of this, how to remove it, or figure out how it got there in the first place.  Is there something I am missing?  I rebooted numerous times, and it was always there.  There is not way to "format" it...since nothing is there and format isn't even an option when I right click on it.
ASKER CERTIFIED SOLUTION
Rob Miners

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