troubleshooting Question

IE 9 Cached credentials disappear on specific day of the week

Avatar of GST-GRIDTECH
GST-GRIDTECHFlag for United States of America asked on
Web BrowsersPCWindows 7
13 Comments1 Solution414 ViewsLast Modified:
Hi,

I've been having a particularly annoying issue for more than 8 months now and was hoping someone could help point me towards a cause / solution.


It seems every THURDAY one of my users many web page cached credentials seems to be wiped out / removed / disappear and they then have to hunt around for the piece of paper where they think they may have wrote the user names/passwords.


Could someone give me some advice as to why this may happen?
This is a Corp, Windows 7, environment, but our IT dept in Corp HQ swears they aren’t doing ANYTHING that would clear a users cached credentials to web pages, but yet it happens, lock clock, work every THURSDAY???? I know it could be a lot of things, but I need to prove it’s a specific cause and eliminate that cause, so your help would be greatly appreciated.. Please help. Part of the problem is my Corp HQ IT dept is unwilling or unable to help me as they don’t see this as an issue, but my user does see it as a major issue…


Thank you
ASKER CERTIFIED SOLUTION
GST-GRIDTECH

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