troubleshooting Question

Availability Service Test Errors: Event IDs 1011 & 1025

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DrivelFree asked on
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3 Comments1 Solution1483 ViewsLast Modified:
We're unable to view free/busy information with mailboxes in our HQ site from mailboxes in our Satellite site, however we can successfully view free/busy information with mailboxes in our Satellite site from mailboxes in our HQ site.  This is driving me crazy.

I've tried reset the EWS virtual directory and If I execute Test-OutlookWebServices on each CA server, all resulting tests are successfully.  If I execute Test-OutlookWebServices -Identity HQMailbox@mydomain.com -TargetAddress SatelliteMailbox@mydomain.com, I receive the following availability service errors.  Please help.

1011:

Message    : When querying Availability for the recipient e-mail address SatelliteMailbox@mydomain.com, the following error code and message were received: ErrorProxyRequestProcessingFailed:System.Web.Services.Protocols.SoapExceptio
             n: The server cannot service this request right now. Try again later.
                at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResp
             onse response, Stream responseStream, Boolean asyncCall)
                at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
                at Microsoft.Exchange.InfoWorker.Common.Availability.Proxy.Service.EndGetUserAvailability(IAsyncResult
             asyncResult)
                at Microsoft.Exchange.InfoWorker.Common.Availability.FreeBusyApplication.EndProxyWebRequest(ProxyWebReq
             uest proxyWebRequest, QueryList queryList, Service service, IAsyncResult asyncResult)
                at Microsoft.Exchange.InfoWorker.Common.Availability.ProxyWebRequest.EndInvoke(IAsyncResult asyncResult
             )
                at Microsoft.Exchange.InfoWorker.Common.Availability.AsyncWebRequest.EndInvokeWithErrorHandling(). The
             request information is ProxyWebRequest type = CrossSite, url = https://mail.mydomain.com/EWS/Exchange.asmx
             Mailbox list = <SatelliteMailbox>SMTP:SatelliteMailbox@inovalon.com, Parameters: windowStart = 4/4/2013 1:00:00 AM, wind
             owEnd = 4/4/2013 2:00:00 AM, MergedFBInterval = 30, RequestedView = FreeBusy
             ., inner exception: The server cannot service this request right now. Try again later.

1025:

Message    : [EXCH] Error contacting the AS service at https://mail.mydomain.com/EWS/Exchange.asmx. Elapsed time was 77
              milliseconds.
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DrivelFree

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