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Availability Service Test Errors: Event IDs 1011 & 1025

We're unable to view free/busy information with mailboxes in our HQ site from mailboxes in our Satellite site, however we can successfully view free/busy information with mailboxes in our Satellite site from mailboxes in our HQ site.  This is driving me crazy.

I've tried reset the EWS virtual directory and If I execute Test-OutlookWebServices on each CA server, all resulting tests are successfully.  If I execute Test-OutlookWebServices -Identity HQMailbox@mydomain.com -TargetAddress SatelliteMailbox@mydomain.com, I receive the following availability service errors.  Please help.


Message    : When querying Availability for the recipient e-mail address SatelliteMailbox@mydomain.com, the following error code and message were received: ErrorProxyRequestProcessingFailed:System.Web.Services.Protocols.SoapExceptio
             n: The server cannot service this request right now. Try again later.
                at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResp
             onse response, Stream responseStream, Boolean asyncCall)
                at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
                at Microsoft.Exchange.InfoWorker.Common.Availability.Proxy.Service.EndGetUserAvailability(IAsyncResult
                at Microsoft.Exchange.InfoWorker.Common.Availability.FreeBusyApplication.EndProxyWebRequest(ProxyWebReq
             uest proxyWebRequest, QueryList queryList, Service service, IAsyncResult asyncResult)
                at Microsoft.Exchange.InfoWorker.Common.Availability.ProxyWebRequest.EndInvoke(IAsyncResult asyncResult
                at Microsoft.Exchange.InfoWorker.Common.Availability.AsyncWebRequest.EndInvokeWithErrorHandling(). The
             request information is ProxyWebRequest type = CrossSite, url = https://mail.mydomain.com/EWS/Exchange.asmx
             Mailbox list = <SatelliteMailbox>SMTP:SatelliteMailbox@inovalon.com, Parameters: windowStart = 4/4/2013 1:00:00 AM, wind
             owEnd = 4/4/2013 2:00:00 AM, MergedFBInterval = 30, RequestedView = FreeBusy
             ., inner exception: The server cannot service this request right now. Try again later.


Message    : [EXCH] Error contacting the AS service at https://mail.mydomain.com/EWS/Exchange.asmx. Elapsed time was 77

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Last Comment

8/22/2022 - Mon

Please increase the diagnostic logging level of MSExchange Availability service.

To do this, follow the steps shown here:
1. Start Registry Editor (regedit).
2. Locate the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange Availability\Diagnostics
3. In the results pane, change the Value data of all keys (except Default) to 5.
4. Exit Registry Editor.

 •Review related Error and Warning events in the Application log. These related events may help you find the root cause of this error.

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