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noad
Flag for United States of America asked on

Setup Error

trying to install Office 2010 on a Win 7 Pro 64 bit machine, keep getting the following error.
Setup error.
I'm logged in as the machines admin

Any idea how to get this installed????

Thanks Everyone
Microsoft Legacy OSWindows OSWindows 7

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awawada

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
awawada

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Shahnawaz Ahmed

Dear Noad,

Right click on.setup.exe file and run as administrator. See what happen.or you can create a new admin account on this machine then try to run that accout.  Make sure you give all administration prevaladges
aadih

Do you have a previous version of Office 2010 installed?

If so you must uninstall it first (use Microsoft "Fix It").

If not, try "uninstalling" Office 2010 (even if not installed fully) using Microsoft "Fix It" first:

http://support.microsoft.com/kb/290301 >

Then reinstall Office 2010.
M A

Did you install any other version / edition of Office before on this computer?
If yes,
uninstall the all the versions of Office suites before installing the Office 2010.
Refer to the Microsoft Article to remove the various edition of Office installed on the computer and then install the Office 2010 and verify the results:
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James Murphy
awawada

@aadih and  abbasiftt
I told that already
aadih

Yes, but I (and perhaps others) did not see your comment before writing theirs.

Noad: If the solution works, give the points to Abbasiftt only.  Thanks.
awawada

@aadih

The FixIt will do everything! :)
No need to mention.
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aadih

Yes, "FixIt" will fix the computer, but not the human brain.  ;-)

You are welcome, AwaWada.  :-)
noad

ASKER
AWAWADA


I was able to use your suggestions and it did allow me to install office, but now I can't create an account, this keep coming up and when I click on create account nothing occurs.
Hot mail connector
I did downlaod and install the 64 bit hot mail connector, but still can't create account
awawada

I was away. Do you still need help?
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William Peck
noad

ASKER
Nope all is good now...
thanks
awawada

You are welcome!
If you need any help, we are here.