Setup Error
trying to install Office 2010 on a Win 7 Pro 64 bit machine, keep getting the following error.
.
I'm logged in as the machines admin
Any idea how to get this installed????
Thanks Everyone
.I'm logged in as the machines admin
Any idea how to get this installed????
Thanks Everyone
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Do you have a previous version of Office 2010 installed?
If so you must uninstall it first (use Microsoft "Fix It").
If not, try "uninstalling" Office 2010 (even if not installed fully) using Microsoft "Fix It" first:
< http://support.microsoft.com/kb/290301 >
Then reinstall Office 2010.
If so you must uninstall it first (use Microsoft "Fix It").
If not, try "uninstalling" Office 2010 (even if not installed fully) using Microsoft "Fix It" first:
< http://support.microsoft.com/kb/290301 >
Then reinstall Office 2010.
Did you install any other version / edition of Office before on this computer?
If yes,
uninstall the all the versions of Office suites before installing the Office 2010.
Refer to the Microsoft Article to remove the various edition of Office installed on the computer and then install the Office 2010 and verify the results:
If yes,
uninstall the all the versions of Office suites before installing the Office 2010.
Refer to the Microsoft Article to remove the various edition of Office installed on the computer and then install the Office 2010 and verify the results:
@aadih and abbasiftt
I told that already
I told that already
Yes, but I (and perhaps others) did not see your comment before writing theirs.
Noad: If the solution works, give the points to Abbasiftt only. Thanks.
Noad: If the solution works, give the points to Abbasiftt only. Thanks.
@aadih
The FixIt will do everything! :)
No need to mention.
The FixIt will do everything! :)
No need to mention.
Yes, "FixIt" will fix the computer, but not the human brain. ;-)
You are welcome, AwaWada. :-)
You are welcome, AwaWada. :-)
ASKER
AWAWADA
I was able to use your suggestions and it did allow me to install office, but now I can't create an account, this keep coming up and when I click on create account nothing occurs.
I did downlaod and install the 64 bit hot mail connector, but still can't create account
I was able to use your suggestions and it did allow me to install office, but now I can't create an account, this keep coming up and when I click on create account nothing occurs.
I did downlaod and install the 64 bit hot mail connector, but still can't create account
I was away. Do you still need help?
ASKER
Nope all is good now...
thanks
thanks
You are welcome!
If you need any help, we are here.
If you need any help, we are here.
Right click on.setup.exe file and run as administrator. See what happen.or you can create a new admin account on this machine then try to run that accout. Make sure you give all administration prevaladges