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Georgeidp

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The file does not have a program associated with it for performing this action

Windows 7 error message.  Cannot open IE

Message:

The file does not have a program associated with it for performing this action.  Please install a program or if one is already installed, create an association in the Default programs control panel.

How do I get explorer back.

Thanks
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Mike Roe
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What version
Try:

(1) Do a system restore (if you have a restore point).

(2) Look here for other things to try:

http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/7d2fb0fe-dd29-418a-87f5-89021ab5fa0e/ >

(3) Scan and clean your PC of virii using MalwareBytes AntiMalware (free).
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Georgeidp

ASKER

its windows 7 basic.  I cannot get into internet explorer to open it.  it seems that all programs of some type that have an exe extension will not open
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aadih
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Virus/malware software needs to be run
I want to back up her data first then run antivirus and anti malware program, before I do anything else.  I printed out the instructions.

I only had the computer in my possession for about 20 min.  will get it back later.

thanks
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i suggest to hook the disk to a working pc, and copy the data
then we can proceed