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ManieyaK_Flag for United States of America

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Xerox STACK Error

When printing a PowerPoint Presentation to our Xerox 5150 Workcentere, it will print about half of presentation then it prints the following error:

ERROR: unregistered
OFFENDING COMMAND: xshow

STACK:
[41 41 33 40 18 0 ]
(    !"  #)

This presentation prints normally on our other Xerox WorkCentere.
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Sandeep
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I would suggest to re install the drivers, but before that you must uninstall them first with help of below link.

To uninstall drivers you can refer :
http://technet.microsoft.com/en-us/library/cc732946.aspx

Drivers you can get according to your OS from :
http://www.support.xerox.com/support/workcentre-5135-5150/downloads/enus.html?operatingSystem=win7x64
This is a PostScript error. The printer is telling you there is something wrong with the PS commands it received, in this case an undefined statusdict operator. About all you can do is to either install a different driver (universal driver or PCL driver) or, as reach2sandeep suggested, reinstall the current driver.

If it happens with only 1 PPT file, try recreating it, or try converting it to PDF and printing that.
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ASKER

I removed current driver, downloaded latest from link, installed.  Now it is giving this error:

ERROR: unregistered
OFFENDING COMMAND: xshow

STACK:

[85 67 71 67 44 66 33 31 116 66 71 66 62 67 0 ]
(                          )
It appears the driver is doing something wrong somewhere. Try the PCL driver.

And, to repeat my question: is this only happening with 1 PPT file? In that case, recreate it or print to PDF.

Another point: the slide after the last one printed is the one that has the issue. Remove that slide from the PPT, and then try deleting or changing individual parts of it. That way you may be able to discover which item on the slide causes the problem.
Ok, first want answer question about different formats, I have converted to a word document the same error prints.  Also just thinking of this we have two Xerox Work Center 5150 that both share the same drivers, why would it print correctly on one of them & produce this error on the other?
Also the error in original post was printed with a 32-bit machine, error in recent post was printed on 64-bit machine.
If a Word doc has the same error to one printer, but not to another, then something seems to be wrong with the printer. In that case the first thing I would suggest is a factory reset. That usually fixes a lot of funnies.

With the 5150, you may be able to do it from the printer's web pages. Have a look through there to see if you can find it. You will need the printer's admin password (its default value is 1111), and any settings on the printer will be lost. If you can't find it, or don't know the current admin password, talk to Xerox tech support. I have found them very good - at least, here in Australia.

The factory reset may also be called things like NVRESET, defaults reset, etc
Before we do a factory reset, is there any way to save current settings?
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hdhondt
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